Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Timeline
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Bronty Walker

Withington,Manchester

Summary

Enthusiastic professional with focus on customer service in fast-paced hospitality settings. Possessing unique skills in multitasking and managing high-pressure situations to ensure guest satisfaction. Able to create welcoming environments and contribute to team success with strong communication and interpersonal skills.

Overview

5
5
years of professional experience

Work history

Café assistant/Barista

Johns Of Instow
Instow, Devon
2024.06 - Current
  • waitressing tables.
  • Manned till and handled cash.
  • operated a coffee machine.
  • Adhered to food handling and sanitation procedures.
  • sliced cheese and other items of stock following rotation in the deli.

Bar and Restaurant staff

SQ Bar and Restaurant
Braunton, Devon
2023.12 - 2024.06

.

  • Maintained bar stocks, replenishing daily as necessary.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • served alcoholic drinks including cocktails.
  • Input orders into register, calculated bills and collected payments.
  • Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Customer assistant

Tesco
Barnstaple, Devon
2022.03 - 2023.09
  • Handled cash and card payments with accuracy.
  • Trained up new members of staff.
  • Advised customers on availability, pricing and location of products.
  • Provided fast checkout service with high levels of customer care and transaction speed.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.

Barista

Baked On The Beach
woolacombe, Devon
2022.05 - 2022.09
  • Operated a coffee machine.
  • Served on a till handling cash.
  • operated a fryer.
  • offered great customer service.

Digital Marketing Apprentice

Saltrock
Braunton , Devon
2021.05 - 2021.11
  • Developed marketing plans to support department strategies.
  • Conducted market research to understand customer base and enhance products.
  • Organised marketing plans and programmes to best support business growth and development.
  • Developed targeted advice for decision-makers on how best to reach target consumers and build awareness.
  • Ran social media channels.

Customer assistant

Tesco
Barnstaple, Devon
2019.10 - 2021.05
  • Served on a till.
  • rotated stock.
  • Advised customers on availability, pricing and location of products.
  • Packed online orders.

Education

Bsc Hons Fashion Marketing -

Manchester Metropolitan University
Manchester
2023.09 -

Access To Higher Education Diploma - Business

Exeter College
Exeter
2022.09 - 2023.06

UAL level 2 award - Creative media production and technology

Petroc College
Devon
2019.09 - 2020.06

GCSEs - Maths, Science, English, Dance, Pe

Pilton Community College
Barnstaple
2014.09 - 2019.06

Skills

  • Customer Service
  • FOH hospitality
  • Cash handling
  • Barista experience
  • Cocktail experience
  • Proficient on running social media channels
  • Computer skills
  • Clean driving license
  • Time management
  • Team player
  • Confident communicator

Affiliations

  • Part of my universities Cheer team
  • Play for a local women's football league
  • enjoy creating fashion content
  • travelling and exploring new places

Timeline

Café assistant/Barista

Johns Of Instow
2024.06 - Current

Bar and Restaurant staff

SQ Bar and Restaurant
2023.12 - 2024.06

Bsc Hons Fashion Marketing -

Manchester Metropolitan University
2023.09 -

Access To Higher Education Diploma - Business

Exeter College
2022.09 - 2023.06

Barista

Baked On The Beach
2022.05 - 2022.09

Customer assistant

Tesco
2022.03 - 2023.09

Digital Marketing Apprentice

Saltrock
2021.05 - 2021.11

Customer assistant

Tesco
2019.10 - 2021.05

UAL level 2 award - Creative media production and technology

Petroc College
2019.09 - 2020.06

GCSEs - Maths, Science, English, Dance, Pe

Pilton Community College
2014.09 - 2019.06
Bronty Walker