Graeme Lake

Assisted in starting and managing a respected motor scooter sales and repair business.

Supported a small team of mechanics and sales staff while remaining actively involved in all areas.

Coordinated purchasing of spare parts and scooters for the business.

Aided in implementing and managing a Shopify web shop.

Organised delivery routes for parts and scooters nationwide using postal services.

Handled general administrative tasks and health and safety procedures.

Qualified as Class 1 & 2 MOT tester and authorised examiner.

• Conducted brake system inspections for optimal performance.
• Adhered strictly to DVSA guidelines when carrying out MOT tests-contributing towards establishing company reputation for integrity and professionalism.
• Streamlined operations by maintaining an organised work area at all times.
• Achieved timely job completions by efficiently managing workload according to workshop schedule.

• Used advanced tools and equipment for effective repairs, delivering quality service consistently.
• Achieved customer satisfaction with clear and concise reporting on vehicle conditions.
• Inspected tyre treads and pressures-maximised fuel efficiency and driver safety.
• Upheld high standard of workmanship whilst performing maintenance tasks.

• Adhered strictly to DVSA guidelines when carrying out MOT tests-contributing towards establishing company reputation for integrity and professionalism.
• Streamlined operations by maintaining an organised work area at all times.
• Performed suspension checks; ensured smoother rides for customers.
• Improved vehicle safety by conducting thorough MOT tests.

• Improved customer satisfaction with efficient and thorough servicing tasks.
• Maintained high standards of workmanship with attention to detail during repairs.
• Upheld excellent workshop safety standards by adhering to all company policies and procedures.
• Provided top-notch customer service through clear communication about vehicle problems and solutions.

General machining of engine components and building of engines

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.