Gracjan Knap
Erdington,Westmidlands
Summary
I am a charismatic and passionate 22 year old who recently moved to Birmingham from London, with 3 years experience in hospitality at Soho House; one of the most prestigious private members clubs around. I am a strong communicator and problem solver, who is able to perform in fast paced and stressful environments. I am thrilled to take on a challenging new role and develop my skills further in a fresh environment. I understand the importance of building a brand image, therefore I am driven to deliver high quality service and consistent results to our customers.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Bartender
Soho House
Shoreditch London, City of London
2023.02 - 2026.04
- Knowledge of classic and in house cocktails
- Collaborated with team members to provide seamless service during busy periods
- Managed stock levels efficiently, preventing shortages during peak hours
- Resolved customer complaints promptly to maintain good relationships
- Worked in a professional manner; keeping my bar clean and organised
- Trained new staff members effectively
- Adapted to different situations maintaining efficiency even under pressure
- Handled batch and prep making on site
- Catered for special events; christmas dinners, company events, birthdays
- Led briefings and handled handovers
Construction Worker Assistant
-Darek Gieron
London
2022.03 - 2022.07
- General labouring work; participated with excavation, demolition and remodeling projects
- Gained experience with new tools
- Improved my timekeeping and learnt the importance of meeting deadlines
- Deepened my appreciation of accountability, reliability and focus in the workplace
- Adhered to strict health and safety rules demonstrating the ability to adhere to instructions, procedures and guidelines in a disciplined manner
Gym Assistant (Work Experience)
-Better Gym Walthamstow
London Chingford Rd, London E4 8SJ
2022.03 - 2022.03
- Customer service; helping with sign-ups and conducting inductions
- General gym maintenance such as cleaning and maintaining gym equipment
- Supported colleagues during fitness classes
Carpenter Assistant
-Tony Antoniou
London
2021.07 - 2022.02
- Manual labour
- Deepened my experience with tools and equipment
- Assisted with the realization of various carpentry projects
Gardening Assistant
-Ben Stein HOSLandscapes
London
2021.03 - 2021.05
- Planting flowers, trees and other plants
- General labour work such as digging and carrying materials
- Helped colleagues build plant beds for primary schools
- Worked independently on site.
Education
Level 3 - Extended Sports
The College of Haringey Enfield
London 73 Hertford Rd, Enfield EN3 5HA 2020.09 - 2022.07
GCSEs -
Aim North London Academy
London 34 Turin Rd, London N9 8DQ 2015.09 - 2020.07
NVQ Level 3 - Hospitality
Soho house
London 2023.02 - 2024.07
Skills
- Communication
- Customer Service
- Creativity
- Adaptability
- Quick Learning
- Time Management
- Leadership
- Working Under Pressure
- Hygiene
- Problem Solving
- Team Work
- Attention To Detail
- Decision Making
- Mixology Expertise
- Food Safety Understanding
Languages
English
Native
Polish
Fluent
Certification
- Sports Level 3 Extended Certificate Merit Grade
Timeline
Bartender
Soho House
2023.02 - 2026.04
NVQ Level 3 - Hospitality
Soho house
2023.02 - 2024.07
Construction Worker Assistant
-Darek Gieron
2022.03 - 2022.07
Gym Assistant (Work Experience)
-Better Gym Walthamstow
2022.03 - 2022.03
Carpenter Assistant
-Tony Antoniou
2021.07 - 2022.02
Gardening Assistant
-Ben Stein HOSLandscapes
2021.03 - 2021.05
Level 3 - Extended Sports
The College of Haringey Enfield
2020.09 - 2022.07
GCSEs -
Aim North London Academy
2015.09 - 2020.07