Summary
Overview
Work history
Education
Skills
Timeline
Generic
Grace Elizabeth Westwood

Grace Elizabeth Westwood

Barnsley,South Yorkshire

Summary

An enthusiastic Front of House Member with 4 years of experience in customer and guest service. Helping many parties, numbers ranging from two to fifty guests, all with a desire to give the best guest service I can provide especially in stressful and difficult environments. While also resolving multiple guest issues by thinking on my feet and tailoring things the best I can to fit their needs through effective communication, a positive attitude and having a great work ethic.

Overview

4
4
years of professional experience
2023
2023
years of post-secondary education

Work history

Waitress

Toby Carvery
Barnsley, South Yorkshire
07.2023 - Current
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Maintained excellent level of service in busy and demanding restaurant environment.

Waitress

Oakwell Events
Barnsley , South Yorkshire
08.2021 - 07.2023
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Followed health and hygiene standards when handling food and cleaning restaurants.

Education

Diploma of Higher Education - Broadcast Journalism

Barnsley College
Barnsley
Sep 2020 - 06.2022

Skills

  • Courteous
  • Health and Safety awareness
  • Highly responsible and reliable
  • Strong communication
  • Efficient under pressure
  • Expert multitasker
  • Adaptability and problem solving
  • Patience and composure

Timeline

Waitress

Toby Carvery
07.2023 - Current

Waitress

Oakwell Events
08.2021 - 07.2023

Diploma of Higher Education - Broadcast Journalism

Barnsley College
Sep 2020 - 06.2022
Grace Elizabeth Westwood