Summary
Overview
Work History
Education
Skills
Hobbies and interests
Timeline
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Grace Whattam

Berkshire

Summary

Dedicated professional with expertise in customer service, teamwork, and food hygiene. Known for attention to detail and reliability, ensuring cleanliness and adherence to health standards.

Overview

11
11
years of professional experience

Work History

FOH Team Member

The Black Pug
Warwick
05.2024 - 03.2026
  • Handling cash payments, card payments and cheques
  • Clearing/ cleaning workstation such as Bar
  • Development in skills of customer services as well as teamwork
  • Basic Food Hygiene course
  • EXPERT LMS training continued.

BOH

The Black Pug
Warwick
05.2024 - 03.2026
  • Prepared and plated food items according to established recipes and presentation standards.
  • Maintained cleanliness and organisation of kitchen equipment and workstations to promote hygiene.
  • Monitored cooking times and temperatures to achieve consistent quality and adherence to health standards.
  • Inspected products and services to comply with quality standards.

FOH Team Member

The Bird in Hand
05.2023 - 09.2023
  • Handling cash payments, card payments and cheques
  • Event management
  • Clearing and cleaning workstation
  • Basic room service
  • EXPERT LMS courses

Team Member

Pizza Hut
12.2021 - 06.2022
  • Handling food produce and ingredients in preparation for cooking
  • Handling cash payments, card payments and cheques
  • Clearing/cleaning workstation
  • Developed skills in customer service and working as a team
  • Basic food hygiene course

Team Member

Little Pony Club
05.2019 - 06.2022
  • Instruction in riding lessons with children
  • Care and safety of children whilst riding and around the ponies
  • Care and safety of children with disabilities
  • Help with organisation & participation of children’s birthday parties & pony camps
  • Care and safety of ponies whilst being ridden and at stables
  • Stable management
  • Completed basic instructor course designed for RDA
  • Completed basic First Aid course

Kitchen / serving member

Local football team café
10.2014 - 05.2018
  • Preparation and cooking of bacon & sausages for sandwiches
  • Preparation of tea/coffees & soft drinks
  • Serving food/drinks to customers
  • Handling cash payments
  • Clearing up at end of session
  • Cleaning kitchen down
  • Basic Food Hygiene certificate 2016

Education

BA (Hons) - Criminology and Law

Coventry University
2025

Level 3 BTEC - Sports and Exercise science

Henley College
07.2021

GCSES -

Piggott School
07.2019

BA (Hons) - Sports & Exercise Therapy

Coventry University
05.2022

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Time management
  • Cleanliness standards
  • Customer engagement

Hobbies and interests

  • Full UK Drivers License
  • Football at grassroots level
  • Have ridden horses for 20 years - I own a horse of my own

Timeline

BOH

The Black Pug
05.2024 - 03.2026

FOH Team Member

The Black Pug
05.2024 - 03.2026

FOH Team Member

The Bird in Hand
05.2023 - 09.2023

Team Member

Pizza Hut
12.2021 - 06.2022

Team Member

Little Pony Club
05.2019 - 06.2022

Kitchen / serving member

Local football team café
10.2014 - 05.2018

BA (Hons) - Criminology and Law

Coventry University

Level 3 BTEC - Sports and Exercise science

Henley College

GCSES -

Piggott School

BA (Hons) - Sports & Exercise Therapy

Coventry University
Grace Whattam