Dedicated professional with expertise in customer service, teamwork, and food hygiene. Known for attention to detail and reliability, ensuring cleanliness and adherence to health standards.
Overview
11
11
years of professional experience
Work History
FOH Team Member
The Black Pug
Warwick
05.2024 - 03.2026
Handling cash payments, card payments and cheques
Clearing/ cleaning workstation such as Bar
Development in skills of customer services as well as teamwork
Basic Food Hygiene course
EXPERT LMS training continued.
BOH
The Black Pug
Warwick
05.2024 - 03.2026
Prepared and plated food items according to established recipes and presentation standards.
Maintained cleanliness and organisation of kitchen equipment and workstations to promote hygiene.
Monitored cooking times and temperatures to achieve consistent quality and adherence to health standards.
Inspected products and services to comply with quality standards.
FOH Team Member
The Bird in Hand
05.2023 - 09.2023
Handling cash payments, card payments and cheques
Event management
Clearing and cleaning workstation
Basic room service
EXPERT LMS courses
Team Member
Pizza Hut
12.2021 - 06.2022
Handling food produce and ingredients in preparation for cooking
Handling cash payments, card payments and cheques
Clearing/cleaning workstation
Developed skills in customer service and working as a team
Basic food hygiene course
Team Member
Little Pony Club
05.2019 - 06.2022
Instruction in riding lessons with children
Care and safety of children whilst riding and around the ponies
Care and safety of children with disabilities
Help with organisation & participation of children’s birthday parties & pony camps
Care and safety of ponies whilst being ridden and at stables
Stable management
Completed basic instructor course designed for RDA
Completed basic First Aid course
Kitchen / serving member
Local football team café
10.2014 - 05.2018
Preparation and cooking of bacon & sausages for sandwiches
Preparation of tea/coffees & soft drinks
Serving food/drinks to customers
Handling cash payments
Clearing up at end of session
Cleaning kitchen down
Basic Food Hygiene certificate 2016
Education
BA (Hons) - Criminology and Law
Coventry University
2025
Level 3 BTEC - Sports and Exercise science
Henley College
07.2021
GCSES -
Piggott School
07.2019
BA (Hons) - Sports & Exercise Therapy
Coventry University
05.2022
Skills
Customer service
Cash handling
Food safety
Time management
Cleanliness standards
Customer engagement
Hobbies and interests
Full UK Drivers License
Football at grassroots level
Have ridden horses for 20 years - I own a horse of my own