Summary
Overview
Work history
Education
Skills
Timeline
Generic

Grace Doyle

Birkenhead,Merseyside

Summary

Dedicated professional with a background in visitor engagement and customer service, known for being friendly, approachable, and making customers feel welcome. Demonstrates excellent communication skills, both clear and polite, when interacting with guests and team members. Proven ability to work well in fast-paced environments through effective teamwork and multitasking. A keen understanding of hygiene, presentation, and safety protocols. Adept at problem-solving under pressure, managing time efficiently to balance cleaning tasks and customer needs. Attention to detail ensures clean and organised service areas. Quick learner who adapts easily to systems, and routines.

Overview

7
7
years of post-secondary education

Work history

Park ranger

Wirral Council/Wirral Country Park
Thurstaston, Wirral
04.2022 - 04.2022
  • Assisted in the rescue of lost visitors, prioritising their safety.
  • Worked closely with other park staff to maintain high service levels at all times.
  • Carried out regular maintenance of park facilities for visitor safety and comfort.
  • Offered information and advice to visitors for optimal enjoyment of the park's amenities.
  • Maintained clean campgrounds, contributing to a pleasant visitor experience.
  • Enforced adherence to park rules and regulations for overall safety.

Education

GCSEs -

Prenton High School for Girls
Birkenhead, Wirral
09.2018 - 06.2023

A-Levels -

Birkenhead Sixth Form College
Birkenhead, Wirral
09.2023 - 06.2025

Skills


  • Customer Service – friendly, approachable, and able to make customers feel welcome
  • Communication – clear, polite, and confident when speaking with guests and team members
  • Teamwork – works well with others in fast-paced environments
  • Food & Drink Handling – understands basic hygiene, presentation, and safe handling
  • Multitasking – able to manage several tasks at once during busy periods
  • Problem-Solving – calm under pressure and able to handle unexpected issues professionally
  • Time Management – punctual, keeps on top of cleaning tasks, and customer needs efficiently
  • Adaptability – quick learner who can pick up new menus, systems, and routines

Timeline

A-Levels -

Birkenhead Sixth Form College
09.2023 - 06.2025

Park ranger

Wirral Council/Wirral Country Park
04.2022 - 04.2022

GCSEs -

Prenton High School for Girls
09.2018 - 06.2023
Grace Doyle