Poppie Piggott
West molesey ,Surrey
Summary
PROFESSIONAL SUMMARY
Hardworking and dedicated individual with broad experience across hairdressing, customer sales and cleaning roles. As an Apprentice Hairdresser, i have developed practical skills supporting all salon services, maintaining strict hygiene standards and following health and safety procedures. Working in sales, I am confident in recommending and selling products tailored specifically to different hair types and needs, explaining their uses and benefits clearly to help customers make the right choice. I also have solid experience in cleaning and maintaining high standards of tidiness and sanitation across workspaces, paying close attention to detail.
I am highly reliable, trustworthy and responsible – proven by being entrusted to keep and secure important items such as keys and cash handling . I communicate well with all kinds of people, provide excellent customer service, and build positive relationships easily. Organised, punctual and eager to learn, I work well both within a team and on my own, and I am committed to carrying out every task to a high standard.
Overview
4
4
years of professional experience
Work history
Hairdressing apprentice
Beehive boutique
Surrey , Hampton court
2023.03 - 2025.12
• Assist qualified stylists with all salon services, including shampooing, conditioning, and preparing clients and work areas
• Support with cutting, colouring and styling processes under close supervision, following correct techniques and safety guidelines
• Carry out thorough client consultations to understand their needs, while learning how to give professional advice and recommendations
• Maintain strict hygiene and cleanliness standards throughout the salon, including cleaning stations, tools and equipment, in line with health and safety regulations
• Help welcome clients, manage appointment diaries, answer calls and handle basic enquiries in a friendly and professional manner
• Learn to identify different hair and scalp types, and understand which products and treatments are most suitable
• Assist with displaying and selling hair care products, gaining knowledge of their uses and benefits
• Attend training sessions and complete required coursework and assessments to work toward my qualifications
• Work as part of a team to ensure the salon runs smoothly and all clients receive a positive experience
Sales assistant
Beehive boutique
Hampton court , Surrey
2023.03 - 2025.12
:
• Sold a wide range of hair care products, carefully matching items to suit individual hair types, conditions and specific needs
• Assessed clients’ hair and scalp characteristics to recommend the most suitable products, treatments and solutions
• Explained product benefits, correct usage and aftercare advice clearly, helping clients understand how to achieve and maintain healthy hair
• Built good relationships with clients to understand their requirements and offer tailored recommendations
• Helped increase product sales through knowledgeable, helpful and personalised advice
• Kept up to date with new products and ranges to ensure I could give accurate and relevant information
Cleaner
Debs.sparkleandshine
Welling , South east London
2022.01 - 2023.01
• Maintained high standards of cleanliness and hygiene across all areas, ensuring spaces were tidy, sanitised and well-presented
• Followed correct procedures for using cleaning products and equipment safely and effectively
• Organised tasks efficiently to complete all work within required timeframes
• Paid close attention to detail, ensuring even hard-to-reach areas and surfaces were properly cleaned and cared for
• Understood and followed health and safety guidelines at all times
• Entrusted with holding and keeping safe house keys, demonstrating reliability, honesty and responsibility
Skills
KEY SKILLS
✅ Reliability & Responsibility
Consistently punctual and dependable, always ready to complete tasks on time
Highly trusted and responsible – responsible for keeping and securing keys, showing I can be counted on with important items and duties
Take pride in my work and always ensure tasks are finished properly and to a good standard
Follow instructions carefully and work well both under supervision and on my own
Honest, respectful and trustworthy in everything I do
Able to adapt quickly to different tasks and changing work needs
🗣️ Communication & Customer Service
Excellent communication skills, able to speak clearly and politely with all types of people
Friendly and approachable, making customers feel welcome, comfortable and valued
Good listening skills – I listen carefully to understand exactly what customers want or need
Able to explain information clearly, such as how products work or how to care for hair
Build positive, friendly relationships with customers, encouraging them to return
Handle conversations and enquiries professionally and confidently
🛒 Sales & Product Knowledge
Skilled in selling products by matching them perfectly to each person’s hair type, condition and specific needs
Able to explain the benefits, correct use and results of products simply and clearly
Use my knowledge to give helpful recommendations, which helps increase sales
Keep myself updated on different products and what they are used for
Understand how to help customers choose what is right for them, not just what is expensive
Confident discussing products and treatments with customers of all ages
💇 Hairdressing Related Skills
Assist with all salon services including shampooing, conditioning, preparing clients and supporting stylists
Knowledge of different hair types, textures and common hair concerns
Follow all health, safety and hygiene rules correctly
Help keep work areas, tools and equipment clean, tidy and sanitised
Support the team to make sure the salon runs smoothly
Learn new techniques and information quickly during training
🧹 Organisation & Practical Skills
Maintain high standards of cleanliness and hygiene, paying attention to even small details
Know how to use cleaning products and equipment safely and correctly
Plan and organise my work so everything gets finished within the time I have
Keep work spaces neat, organised and ready for use
Manage tasks well without needing constant reminding
Timeline
Hairdressing apprentice
Beehive boutique
2023.03 - 2025.12
Sales assistant
Beehive boutique
2023.03 - 2025.12
Cleaner
Debs.sparkleandshine
2022.01 - 2023.01