Grace Blanchard
Fleet,ENG
Summary
Background in customer service and support work with strong communication and problem-solving skills. Proven ability to empathise and build rapport, fostering supportive environments. Expertise in managing challenging situations with calmness and effectiveness, prioritising the well-being of others.
Overview
8
8
years of professional experience
Work History
Learning Support Worker
Jigsaw Trust
10.2023 - Current
- Delivered personal care and emotional support to individuals with diverse needs, fostering a nurturing environment.
- Used applied behavioural analysis during learning to promote independence and participation.
- Monitored and recorded client behaviours, activity engagement, skills development, and incidents to support individual progress.
- Attended training sessions to enhance care knowledge and implement best practices.
Support Worker
Halow project
04.2023 - 10.2023
- Provided personalised care to individuals with diverse needs, fostering trust and promoting well-being.
- Supported clients in daily living tasks, enhancing their independence and quality of life.
- Administered medication accurately and safely in line with strict healthcare protocols.
- Accompanied clients to shops and appointments, prioritising their comfort and safety throughout the process.
Support Worker
Voyage Care
10.2022 - 04.2023
- Supported clients with personal hygiene, meal preparation, and mobility routines to promote dignity and independence.
- Administered medication accurately under strict healthcare protocols to maintain wellbeing.
- Prepared meals and supported feeding to maintain comfort and independence.
- Accompanied clients to local shops, medical appointments, and social events to ensure their participation and comfort.
Community Healthcare Support Worker
Urgent Community Response (Mid & North Hampshire)
04.2022 - 10.2022
- Provided personal care by washing and dressing patients while upholding their dignity.
- Conducted home visits to assess health needs and offer personalised care advice, enhancing family support.
- Administered medication according to prescribed schedules.
- Monitored vital signs including temperature, blood pressure and pulse.
- Maintained accurate records of patient interactions, interventions, and outcomes to ensure continuity of care.
Healthcare Assistant
Frimley Park Hospital
10.2020 - 04.2022
- Assisted patients with bathing, meal support, toileting, and mobility, enhancing comfort and dignity during daily activities.
- Assisted with patient mobility through walking, transfers, and use of mobility aids, preventing falls and promoting independence.
- Communicated effectively with patients, families, and healthcare professionals to ensure coordinated care and address patient needs.
- Documented care provided, maintaining accurate and up-to-date records to support ongoing patient treatment.
Retail Worker
New Look Retailers
08.2018 - 10.2020
- Processed transactions quickly and accurately, including cash handling, card payments, and refunds.
- Assisted customers with product selection by providing detailed fit advice.
- Greeted customers warmly to enhance in-store experience.
- Maintained neat, clean, and organised shelves through effective visual merchandising.
Education
A-Levels - Photography
The Sixth Form College
Farnborough01-2020
A-Levels - Criminology
The Sixth Form College
Farnborough01-2020
A-Levels - Music Technology
The Sixth Form College
Farnborough01-2020
GCSEs - English, Maths, Combined Science, RE, History, Drama, Music
Cove School
Farnborough01-2018
Skills
- Administrative tasks
- Report writing
- Time management
- Understanding professional boundaries
- Community engagement
- Communication skills
- Interpersonal skills
- Problem solving
- Reliability
- Relationship building
- Self-management
- Assertiveness
Timeline
Learning Support Worker
Jigsaw Trust
10.2023 - Current
Support Worker
Halow project
04.2023 - 10.2023
Support Worker
Voyage Care
10.2022 - 04.2023
Community Healthcare Support Worker
Urgent Community Response (Mid & North Hampshire)
04.2022 - 10.2022
Healthcare Assistant
Frimley Park Hospital
10.2020 - 04.2022
Retail Worker
New Look Retailers
08.2018 - 10.2020
A-Levels - Photography
The Sixth Form College
A-Levels - Criminology
The Sixth Form College
A-Levels - Music Technology
The Sixth Form College
GCSEs - English, Maths, Combined Science, RE, History, Drama, Music
Cove School