Tahsin Sultana
Birmingham,United Kingdom
Summary
A recent graduate with a Bachelor’s in Psychology. Throughout the degree, completed a work placement as a Learning Support Assistant working with young children with SEND, and experience at Birmingham Metropolitan College, developing a strong background in customer service and relationship-building skills. Eager to work in different environments and having a positive impact on others with efficient work. Demonstrated empathy, prioritisation, and confidentiality, and handling administrative tasks efficiently. Proven to work collaboratively and independently, implementing good communicating skills. A responsible person with a student and work mindset, carrying strong academic record throughout the years, and ready to take on new challenges.
Overview
3
3
years of professional experience
Work history
Learning Support Assistant
Perryfields Academy
Oldbury
09.2023 - 07.2025
- Supported students' education and well-being in classrooms, and 1:1s
- Supported students with different needs such as emotional, social, and learning difficulties.
- Participating within the inclusion room with different students requiring emotional help.
- Managing Numeracy intervention groups to help students with their targets.
- Developed tailored learning plans for individualised student progression.
- Being a reader and scribe for certain students who needed assistance during their assessments and exams.
- Providing them with care during times of need such as escorting them to first aid, to their classrooms, or accompany them during timeout.
- Complying to safety measures such as fire drills and critical incidents.
- Complying with safeguarding and report any issues regarding students' safety or other staff.
- Taught students important learning, study and behaviour management skills for academic success.
- Cultivated close working relationships with students, teaching staff and parents.
- Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
- Performed administrative activities such as taking attendance, marking assignments, writing emails and maintaining student records.
- Contributed to Inclusion meetings regarding student concerns and progress.
Jumu’ah (Friday Prayers) Officer
Islamic Society
Birmingham
08.2024 - 04.2025
- Provided safe and open spaces for Muslims on campus to pray their Friday Prayers.
- Ensured prayer rooms were clean and up to standard.
- Managed around 50 people during Friday Prayers.
- Attended weekly meetings providing updates and concerns with committee members.
- Liaised with male Prayer Officers keeping strong work relationships creating a healthy environment.
- Practiced admin responsibilities such as creating prayer timetables and printing.
- Worked with committee with big campaigns such as Charity Week and Discover Islam Week.
- Involved in planning events as well as helping with other people’s events.
- Communicating with Muslims and non-Muslims welcoming them to events.
Enrolment Assistant
Matthew Boulton College
Birmingham
08.2022 - 09.2024
- Conversed with students for enrolling them and made sure their enrolment was done efficiently.
- Remain level-headed when queues would form.
- IT skills used when printing ID cards for students.
- Questioning students to ensure requirements were met to enroll.
- Applications for bus pass and bursary.
- Completed over 10 enrolment applications per day.
- Securing compliance with safety and hygienic standards by cleaning up.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Education
Bachelor - Psychology
Aston University
United Kingdom 09/2021 - 05/2025
A-Levels - Sociology, Psychology, Health and Social Care
Central St Michaels Sixth Form
United Kingdom 09/2019 - 07/2021
GCSEs - Maths, English Language, English Literature, Combined Science
Abu Bakr Girls School
09/2014 - 07/2019
Skills
- Customer service and relationship-building skills
- Empathy
- Prioritisation and time management
- Confidentiality understanding
- Data entry
- Administrative tasks
- Capacity for collaborative work
- Strong sense of ethics
- Positive outlook, regardless of temperament and difficult situation
- Flexibility and adaptability
- Critical thinking and ability to take critics and move forward
- Academic support
- In-class SEND support
- Behaviour management
- Student engagement
- Student and parent relationships
Custom
- Interested in allowing myself to indulge in situations to create more positive relationships with others professionally and personally.
- Volunteering and attending lectures to gain knowledge and implement in my daily life.
- Researching psychology and religion. Understanding developments in children and adults and their mental health.
- Documentaries related to true crime, horror stories that give me a further insight on tragedies that can impact an individual's mental and physical health.
Timeline
Jumu’ah (Friday Prayers) Officer
Islamic Society
08.2024 - 04.2025
Learning Support Assistant
Perryfields Academy
09.2023 - 07.2025
Enrolment Assistant
Matthew Boulton College
08.2022 - 09.2024
Bachelor - Psychology
Aston University
09/2021 - 05/2025
A-Levels - Sociology, Psychology, Health and Social Care
Central St Michaels Sixth Form
09/2019 - 07/2021
GCSEs - Maths, English Language, English Literature, Combined Science
Abu Bakr Girls School
09/2014 - 07/2019
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