Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Tahsin Sultana

Birmingham,United Kingdom

Summary

A recent graduate with a Bachelor’s in Psychology. Throughout the degree, completed a work placement as a Learning Support Assistant working with young children with SEND, and experience at Birmingham Metropolitan College, developing a strong background in customer service and relationship-building skills. Eager to work in different environments and having a positive impact on others with efficient work. Demonstrated empathy, prioritisation, and confidentiality, and handling administrative tasks efficiently. Proven to work collaboratively and independently, implementing good communicating skills. A responsible person with a student and work mindset, carrying strong academic record throughout the years, and ready to take on new challenges.

Overview

3
3
years of professional experience

Work history

Learning Support Assistant

Perryfields Academy
Oldbury
09.2023 - 07.2025
  • Supported students' education and well-being in classrooms, and 1:1s
  • Supported students with different needs such as emotional, social, and learning difficulties.
  • Participating within the inclusion room with different students requiring emotional help.
  • Managing Numeracy intervention groups to help students with their targets.
  • Developed tailored learning plans for individualised student progression.
  • Being a reader and scribe for certain students who needed assistance during their assessments and exams.
  • Providing them with care during times of need such as escorting them to first aid, to their classrooms, or accompany them during timeout.
  • Complying to safety measures such as fire drills and critical incidents.
  • Complying with safeguarding and report any issues regarding students' safety or other staff.
  • Taught students important learning, study and behaviour management skills for academic success.
  • Cultivated close working relationships with students, teaching staff and parents.
  • Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.
  • Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
  • Performed administrative activities such as taking attendance, marking assignments, writing emails and maintaining student records.
  • Contributed to Inclusion meetings regarding student concerns and progress.

Jumu’ah (Friday Prayers) Officer

Islamic Society
Birmingham
08.2024 - 04.2025
  • Provided safe and open spaces for Muslims on campus to pray their Friday Prayers.
  • Ensured prayer rooms were clean and up to standard.
  • Managed around 50 people during Friday Prayers.
  • Attended weekly meetings providing updates and concerns with committee members.
  • Liaised with male Prayer Officers keeping strong work relationships creating a healthy environment.
  • Practiced admin responsibilities such as creating prayer timetables and printing.
  • Worked with committee with big campaigns such as Charity Week and Discover Islam Week.
  • Involved in planning events as well as helping with other people’s events.
  • Communicating with Muslims and non-Muslims welcoming them to events.

Enrolment Assistant

Matthew Boulton College
Birmingham
08.2022 - 09.2024
  • Conversed with students for enrolling them and made sure their enrolment was done efficiently.
  • Remain level-headed when queues would form.
  • IT skills used when printing ID cards for students.
  • Questioning students to ensure requirements were met to enroll.
  • Applications for bus pass and bursary.
  • Completed over 10 enrolment applications per day.
  • Securing compliance with safety and hygienic standards by cleaning up.
  • Used excellent communication and interpersonal skills to engage and interact with individuals in need.

Education

Bachelor - Psychology

Aston University
United Kingdom
09/2021 - 05/2025

A-Levels - Sociology, Psychology, Health and Social Care

Central St Michaels Sixth Form
United Kingdom
09/2019 - 07/2021

GCSEs - Maths, English Language, English Literature, Combined Science

Abu Bakr Girls School
09/2014 - 07/2019

Skills

  • Customer service and relationship-building skills
  • Empathy
  • Prioritisation and time management
  • Confidentiality understanding
  • Data entry
  • Administrative tasks
  • Capacity for collaborative work
  • Strong sense of ethics
  • Positive outlook, regardless of temperament and difficult situation
  • Flexibility and adaptability
  • Critical thinking and ability to take critics and move forward
  • Academic support
  • In-class SEND support
  • Behaviour management
  • Student engagement
  • Student and parent relationships

Custom

  • Interested in allowing myself to indulge in situations to create more positive relationships with others professionally and personally.
  • Volunteering and attending lectures to gain knowledge and implement in my daily life.
  • Researching psychology and religion. Understanding developments in children and adults and their mental health.
  • Documentaries related to true crime, horror stories that give me a further insight on tragedies that can impact an individual's mental and physical health.

Timeline

Jumu’ah (Friday Prayers) Officer

Islamic Society
08.2024 - 04.2025

Learning Support Assistant

Perryfields Academy
09.2023 - 07.2025

Enrolment Assistant

Matthew Boulton College
08.2022 - 09.2024

Bachelor - Psychology

Aston University
09/2021 - 05/2025

A-Levels - Sociology, Psychology, Health and Social Care

Central St Michaels Sixth Form
09/2019 - 07/2021

GCSEs - Maths, English Language, English Literature, Combined Science

Abu Bakr Girls School
09/2014 - 07/2019
Tahsin Sultana