Grace Anna Newman
Chippenham,Wiltshire
Summary
Driven Retail Sales Associate with strong knowledge of customer service and communication skills that foster positive interactions and relationships. Demonstrates solid ability to manage transactions and maintain inventory accuracy. Committed to enhancing store performance and delivering exceptional shopping experiences.
Overview
5
5
years of professional experience
Work history
Retail Sales Associate
The Dance Spot
2021.07 - Current
- Delivered personalised customer services to encourage repeat business and customer loyalty.
- Resolved customer queries and complaints professionally.
- Managed till operations, cash transactions, gift cards, and returns with high accuracy to ensure financial integrity.
- Supported stock replenishment and organisation of the sales floor.
- Trained and supported new team members.
- Oversaw store openings and closings to maintain operational efficiency.
- Designed and implemented in-store and window displays to attract customers and boost foot traffic.
- Created and scheduled engaging social media content to enhance customer interaction and brand visibility.
Education
BA - Sociology
Cardiff University
Cardiff 09/2024 -
A-Levels - English Literature, Art, Sociology
Hardenhuish School
Chippenham, WiltshireSkills
- Sales techniques
- Product display techniques
- Cash handling
- Client relationship management
- Verbal and written communication
- Team collaboration
- Problem solving
- Professional adaptability
- Organisational management
- Office software proficiency
- Social media content creation
Affiliations
- Reading
- Dancing
- Fashion
- Pilates
- Running
- Interior Design
Timeline
Retail Sales Associate
The Dance Spot
2021.07 - Current
BA - Sociology
Cardiff University
09/2024 -
A-Levels - English Literature, Art, Sociology
Hardenhuish School