Gokulakannan Rajarethinam
East Ham,London
Summary
Dynamic professional with a strong foundation in leadership, communication skills, and team Collaboration. Proficient in Java, SQL, and Microsoft Excel, with a proven track record of implementing best practices and standards. Adapt at time management, problem-solving, and data entry. Committed to cultivating adaptability and driving successful project outcomes.
Knowledgeable about time management and conflict resolution. Ready to use and develop , motivational and decision-making skills in shop supervisor and outlet food manager role.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Food Outlet Manager
Wrights Food Outlet
ROMFORD
10.2024 - Current
- Successfully trained and developed 100% team members
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Maintained up-to-date knowledge on latest product offerings to provide accurate information to customers.
- Enforced service standards to maintain establishment reputation for excellence.
- Drove high levels of customer service, resulting in repeat business.
Retail supervisor
MFG Esso Petrol Station
Faringdon
10.2023 - 10.2024
- Designed attractive window and floor merchandise displays to increase daily footfall.
- Monitored sales performance and motivated teams to increase service standards to raise profits.
- Merchandised windows and shop floor areas according to pack guidelines, creating appealing product displays.
- Updated pricing and promotions to fulfil store goals.
- Trained team to upsell products and navigate POS systems.
IT Admin
Abdul Samad
Chennai
11.2020 - 08.2023
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity
- Worked flexible hours, covering nights, weekends and bank holidays
- Conducted research and gathered information from multiple sources to present clear results
- Applied positive customer service approach to increase satisfaction levels
- Developed plans and strategies to promote continuous improvement
Education
Bachelor of Engineering - Computer Science Engineering
MNM Jain Engineering College
01.2016 - 11.2020
Master of Science - Business with Business Analytics
Northumbria University
United Kingdom 09.2023 - 10.2024
Skills
- Leadership
- Communication skills
- Knowledge of Java ,SQL
- Time management
- Problem-solving
- Team building
- Microsoft Excel
- Data entry
- Best practices and standards
- Implementation
- Cultivate adaptability
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Certification
- JAVA Training and Development Centre, Certificate of Completion
- SQL, Certificate of Completion
Timeline
Food Outlet Manager
Wrights Food Outlet
10.2024 - Current
Retail supervisor
MFG Esso Petrol Station
10.2023 - 10.2024
Master of Science - Business with Business Analytics
Northumbria University
09.2023 - 10.2024
IT Admin
Abdul Samad
11.2020 - 08.2023
Bachelor of Engineering - Computer Science Engineering
MNM Jain Engineering College
01.2016 - 11.2020
- JAVA Training and Development Centre, Certificate of Completion
- SQL, Certificate of Completion
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