Dedicated professional specializing in face-to-face customer service and efficient stock management. Recognized for strong communication and multitasking skills in high-pressure environments. Committed to enhancing customer experiences and contributing to team success. Seeking opportunities to leverage expertise in customer service roles for career advancement.
Overview
7
7
years of post-secondary education
1
1
Certification
Work history
Waiter
Papa J's Indian Tapas and Restaurant bar
Delivered attentive and friendly service, enhancing customer satisfaction across diverse clientele
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Monitored customer satisfaction during meals, ensuring accurate order delivery and addressing any concerns promptly
Guided customers in menu selection, sharing insights on special dishes and personalised recommendations to foster rapport
Warmly greeted guests upon arrival to create a welcoming atmosphere.
Maintained cleanliness of dining areas including tables, floors and restrooms
Demonstrated expertise in cash-handling by accurately managing financial transactions at the register, and in operating tills, managing transactions accurately.
Dental Works Milton Keynes
Answered phone and email enquiries, providing clear information about services and scheduling, enhancing my time management skills.
Handled patient queries and concerns with empathy and discretion
Filed documents, organized appointments, and supported clinical staff with administrative tasks
Called in patients to their appointments
Shown how the Dental nurses do their jobs
Team member
Home Bargains
Greeted customers and addressed inquiries to enhance customer experience
Operating and Managing cash transactions at tills
Assisted colleagues in locating barcodes and offered support to ensure efficient operations
Communicated with manager regarding store activities to maintain operational awareness
Stocking up and tidying shelves
Education
GCSEs - Mathematics, English Language, English Literature, Sociology, Business, Double Science Geography and French
The Hazeley Academy
Milton Keynes
2019.09 - 2024.08
A-Levels -
Level 3 Forensic Science
MK College
2025.09 - 2027.07
Skills
Silver service experience
Excellent face-to-face customer service
Order management
Stock replenishment and shelf organisation
Time Management
Multitasking skills
Team collaboration
Service mindedness
Handling difficult customers
Certification
Completed the Duke of Edinburgh Award
Interests
Reading: I enjoy reading a variety of genres, including fiction, and non-fiction which has helped me to improve my critical thinking and creativity., Team Sports: Playing netball and badminton has enhanced my leadership and teamwork skills; transferable skills that would enable me to excel field within the retail field., Volunteering in local communities; Being able to work with many individuals serving as a leader in my local church community, has enhanced my communication skills.
Timeline
A-Levels -
Level 3 Forensic Science
2025.09 - 2027.07
GCSEs - Mathematics, English Language, English Literature, Sociology, Business, Double Science Geography and French