Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Godibless Abekah-Sandy

Hertfordshire

Summary

Proven ability to work under pressure, meet strict deadlines, and follow operational procedures accurately.

Currently a Crew Trainer at McDonald's, demonstrating leadership, teamwork, and a commitment to high standards of customer service and safety. Skilled in training staff, maintaining efficiency, and supporting smooth day-to-day operations.

Highly adaptable, punctual, and prepared for shift-based work, with a strong interest in aviation and contributing to safe, efficient airport operations.

Overview

5
5
years of professional experience

Work History

Crew Trainer

McDonald's
, Waltham Abbey
05.2025 - Current
  • Guide new team members through proper procedures for all operational areas
  • Lead by example, demonstrating exemplary customer service and work ethic to trainees.
  • Monitoring crew performance, providing constructive feedback and recommendations for further development.
  • Promoting a culture of excellence and accountability, motivating crew to excel in their roles

Royal Mail Delivery Driver

Royal Mail Group
, Hoddesdon
11.2025 - 01.2026
  • Delivered letters and parcels efficiently to residential and business addresses within strict timeframes
  • Planned and followed designated delivery routes to ensure timely and accurate deliveries
  • Managed workload independently while meeting daily performance targets

Crew Member

McDonald's
, Waltham Abbey
06.2023 - 05.2025
  • Managed complaints with calm, clear communication and problem-solving
  • Engaged with customers to better understand needs and deliver excellent service
  • Picked up additional tasks to aid team success
  • Resolved customer queries and problems using effective communication and providing step-by-step solutions.

Event Organiser

St Mary's C of E Primary School
09.2021 - 05.2022
  • Managed event operations, including problem-solving, welcoming guests, directing event set-up and organising vendors.

Education

Bachelor of Science with Honours - Business Management with Fiance

Univeristy of Bedfordshire
01-2026

A levels

St Mary's Church of England High School
Cheshunt

Skills

  • Crew leadership
  • Customer service
  • Employee training
  • Performance monitoring
  • Excel
  • Comunication
  • Time management

Accomplishments

  • Promotion to Crew trainer in 2025 from Crew member
  • Multiple employee of the months
  • Helped run a successful event

Languages

English
First Language

Timeline

Royal Mail Delivery Driver

Royal Mail Group
11.2025 - 01.2026

Crew Trainer

McDonald's
05.2025 - Current

Crew Member

McDonald's
06.2023 - 05.2025

Event Organiser

St Mary's C of E Primary School
09.2021 - 05.2022

Bachelor of Science with Honours - Business Management with Fiance

Univeristy of Bedfordshire

A levels

St Mary's Church of England High School
Godibless Abekah-Sandy