Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

GOBINDA GURUNG

LONDON

Summary

Polite, honest and reliable person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.

Overview

6
6
years of professional experience
2
2
years of post-secondary education

Work history

CUSTOMER ASSISTANT

MARK AND SPENCER
LONDON, CITY OF WESTMINISTER
11.2021 - 07.2024
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Ensured health and safety regulations complied within work premises at all times.

BARTENTER

SKETCH
LONDON, City of Westminster
05.2018 - 02.2020
  • Collaborated with team members to provide seamless service during busy periods.
  • Processed payments accurately reducing discrepancies at end of shift tallying.
  • Recommended drinks to customers, increasing overall sales.

Education

Diploma of Higher Education - BUSINESS

GREENWICH COMMUNITY COLLEGE
LONDON
09.2014 - 06.2016

Higher National Diploma - BUSINESS STUDIES

CITY OF WESTMINISTER COLLEGE
LONDON
09.2017 - 06.2018

Skills

  • Well-organised multitasker
  • Hard-working
  • Keen problem solver

Affiliations

  • I enjoy socialing with family and freinds, travelling, gym, football and music.

Languages

English, Nepali and Hindi
Fluent

Timeline

CUSTOMER ASSISTANT

MARK AND SPENCER
11.2021 - 07.2024

BARTENTER

SKETCH
05.2018 - 02.2020

Higher National Diploma - BUSINESS STUDIES

CITY OF WESTMINISTER COLLEGE
09.2017 - 06.2018

Diploma of Higher Education - BUSINESS

GREENWICH COMMUNITY COLLEGE
09.2014 - 06.2016

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GOBINDA GURUNG