Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Glory Olayanju

London ,Greenwich

Summary


I'm an experienced and dedicated Business Development Manager who loves driving revenue growth and forming strategic partnerships. Over the years, I've gained a deep understanding of market dynamics and the competitive landscape, which helps me develop and put into action effective sales strategies. I'm known for my strong analytical and problem-solving skills, which come in handy when analyzing complex business opportunities and implementing innovative solutions. One of my strengths lies in building strong relationships with clients and stakeholders through exceptional communication and negotiation abilities. I believe in fostering long-term partnerships based on trust and mutual success. My goal is to contribute to an organization's success by utilizing my expertise and driving business expansion.

Overview

4
4
years of professional experience

Work History

Relief supervisor

Admiral Casino
London, Greenwich
03.2023 - Current
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Worked closely with management to manage staff levels and allocate resources for production plans.
  • Logged daily activities and notable incidents during production shifts.
  • Observed worker activities to assess safety compliance and identify enforcement gaps.
  • Improved workplace safety to reduce accidents and near-misses.
  • Introduced customers to offers, promotions and premium plays.
  • Logging customer interactions, complaints and feedback.

Teacher

Urban Day Grammar School
Ile-Ife
08.2021 - 08.2022
  • Worked collaboratively with other teachers to review data and develop instructional strategies to address student learning objectives.
  • Created lesson plans and scheduled each day to promote maximum student engagement.
  • Prioritised strategies to develop responsible, independent learners.
  • Developed programme to work with students and increase interest in higher learning.
  • Administered assessments to determine each student's specific educational and social needs.
  • Designed innovative teaching techniques that earned positive feedback by school management.
  • Set up lesson materials, bulletin board displays and demonstrations.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Collected, analysed and tracked data on student progress.

Receptionist

B&B constructions
ILE-Ife, Osun
01.2020 - 04.2021
  • Welcomed guests and clients in friendly, positive manner.
  • Offered outstanding hospitality throughout client visits, aiding positive customer experiences and loyalty.
  • Answered and directed incoming calls to relevant staff members using multi-line telephone system.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Organised and updated weekly schedules and monthly calendar obligations for various levels of management and junior staff.
  • Booked conference rooms and meeting spaces, coordinating supplies and catering for company events.
  • Captured and processed client information, entering data into online systems for wider company use.

Education

Master of Business Administration - Human Resource managment

Univerty of Sunderland(london campus)
Sunderland
10/2022 - 10/2023

Bachelor of Arts - English Language

Obafemi Awolowo University
Ile-Ife
2019

Skills

  • Scheduling
  • Greeting customers
  • Meticulous and organised
  • Document control
  • Client hospitality
  • Organisation and efficiency
  • Friendly customer service
  • Professional and smart presentation
  • Call handling
  • Polite client care
  • Appointment management
  • PC and Mac proficient
  • Multi-line telephone skills

Languages

English
Fluent
Yoruba
Native

Timeline

Relief supervisor

Admiral Casino
03.2023 - Current

Teacher

Urban Day Grammar School
08.2021 - 08.2022

Receptionist

B&B constructions
01.2020 - 04.2021

Master of Business Administration - Human Resource managment

Univerty of Sunderland(london campus)
10/2022 - 10/2023

Bachelor of Arts - English Language

Obafemi Awolowo University

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Glory Olayanju