GLORIA CHINAZA ORHIUNU
Summary
Results-driven Business System Analyst with extensive experience in healthcare and consulting sectors. Skilled in analyzing complex business processes, identifying system improvements, and implementing efficient solutions to drive operational efficiency. Proven ability to collaborate with cross-functional teams, gather and document requirements, and translate business needs into technical specifications. Expertise in both Agile and Waterfall methodologies, with a focus on delivering projects.
Overview
4
4
years of professional experience
Work History
Senior Business Analyst
Diligenta
01.2023 - Current
- Liaise with business, IT, and strategic partners on big projects to identify and agree on requirements.
- Understand legislative and regulatory changes, assess their broader impact on business procedures, and design business solutions to ensure compliance with external deadlines.
- Create clear and engaging documentation, using visuals and stats to explain requirements, options, and feasibility to different stakeholders.
- Support business acceptance testing activities, ensuring that Testing Strategy/Plans are suitable and providing a central point for any queries and issues from the Testing Team.
Business Analyst
Senior care service
01.2021 - 09.2023
- Liaise with end users, customers, third party service providers and business partners.
- Establish, facilitate, support, and nurture a network of 'Super users and/or SME's', who will assist in supporting Health applications within their local environments.
- Document and assess requirements of business areas and support options development and project workplan documentation.
- Provide one-on-one or small group application training.
- Contribute to the ongoing development of system training materials and ensure that user documentation is maintained.
- Identify opportunities where business processes can be enhanced through the implementation of technology or by other techniques.
- Gather and document requirements for upgrades and enhancements.
Education
Bachelor of Science - Economics Education
07.2023
IT Business Analysis Training
01.2024
Skills
- SDLC
- SCRUM/AGILE
- FUNCTIONAL DESIGN DOCUMENT
- BUSINESS REQUIREMENT DOCUMENT
- TESTING (TEST CASES)
- EPICS/USER STORIES
- UI/UX DESIGN
- LOGICAL STATEMENTS
- DATABASE DESIGN
- PROCESS MODELLING
- BPMN
Certification
Business Analysis - Foundation
Business Data Analytics: Strategies and Tools
Documenting Business Processes and Information Systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- SEO Strategy Implementation - Increased sales by 30% and web traffic to over 8K unique daily visitors, attaining a top 100K Alexa Internet Ranking.
- Management - Directed marketing team of 12 direct reports.Supervised creation of marketing strategies/plans and ensured operations were within budget constraints.
- Product Development - Led team of 6 direct reports to determine packaging, positioning, pricing, advertising, sales forecasts and promotional aspects for successful new product launch.
- Staff Training - Trained staff on basic FAS 109 concepts and computation construction.
- Marketing Consulting - Advised and assisted major computer companies, small businesses and non-profit organizations in business startup, business plans, marketing, public relations and communications with a 95% success rate.
- Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
- Client Interface - Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
Timeline
Senior Business Analyst
Diligenta
01.2023 - Current
Business Analyst
Senior care service
01.2021 - 09.2023
Bachelor of Science - Economics Education
IT Business Analysis Training
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