Glenn Hawkes

Key duties and responsibilities

· Leadership and Team Management: Lead and manage the estates team, ensuring the smooth operation of the school estate spanning 44 acres, which includes a combination of residential properties and school facilities. Supervise staff across multiple departments, including grounds, walkways, domestics, security, and school porters, providing training, mentorship, and professional development using inclusive management techniques.

· Facilities Management: Oversee the management and maintenance of Grade 2 listed Estate comprising of six large boarding houses with 320 dormitories, a full-size theatre, swimming pool, science blocks, and multiple teaching blocks. Ensure all facilities operate efficiently and are well-maintained.

· Planned Preventive Maintenance (PPM) and Projects: Manage all PPM schedules, refurbishments, and new build projects. Engage and coordinate with external contractors, architects, planning consultants, and engineers. Ensure compliance with CDM regulations and project safety standards.

· Health, Safety, and Compliance: Ensured compliance with Health and Safety policies, including ISI and HSE standards, by implementing procedures and monitoring adherence across all operational areas.

· Budget and Resource Management: Develop and manage budgets effectively to maximize cost efficiency while maintaining high standards across the estate. Identify opportunities for cost savings and strategic improvements.

· External Liaison and Operational Efficiency: Collaborated with external providers to enhance services and streamline operations, implementing strategic improvements to prioritise customer focus across the estate.

· Crisis and Risk Management: Lead responses to critical incidents such as power outages, water supply failures, and severe weather events, ensuring minimal disruption to school operations.

· Continuous Improvement: Identified and implemented initiatives that enhanced operational efficiency and improved service delivery, strengthening overall experience for students, staff, and visitors.

• Managed construction projects from initiation to completion, achieving project objectives within schedules and budgets.
• Supervised tradespeople and subcontractors, coordinating workflow to uphold high quality standards and meet project deadlines.
• Ensured strict site safety compliance, implementing safety protocols and reducing risk incidents.
• Oversaw procurement and materials management, streamlining resource allocation and maintaining budget controls.

• Restored pieces to showroom quality, significantly improving customer satisfaction and often exceeding original craftsmanship standards.
• Executed French polishing and detailed repair work, achieving precise finishes and intricate repairs that align with client specifications.
• Specialised in high-quality furniture restoration, revitalising antique and modern pieces, preserving both value and aesthetic appeal for clients.

• Coordinated skilled trades and heritage conservation techniques, delivering high-quality results aligned with strict heritage and safety standards.
• Executed building restoration projects at historic sites, delivering quality craftsmanship at Herstmonceux Castle, Windsor Castle, and Hampton Court Palace.
• Preserved and restored architectural features, ensuring structural integrity while maintaining historical authenticity.
• Supported conservation of nationally significant properties, ensuring longevity and aesthetic integrity of historic buildings.