Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Glenn Carter

London,Select

Summary

Friendly server, recognized for consistently providing exceptional customer service experiences and creating a welcoming atmosphere. Experienced in managing high-volume shifts, ensuring orders are accurate and delivered promptly, and adept at resolving customer concerns with a positive attitude. Contributed to increased repeat patronage and improved dining experiences through outstanding interpersonal skills and teamwork.


*Student Visa: Eligible only to work a maximum of 20 hours a week during university term time, not applicable during off-time.*

Overview

1
1
year of professional experience

Work history

Server

The Lymbar
Houston, Texas
06.2024 - 08.2024
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Supported other team members during busy periods ensuring efficient operations.
  • Provided friendly, courteous service, building rapport with both first time diners and regulars.
  • Assisted customers with menu selection, offering knowledge of current specials and personal recommendations.
  • Assisted in the prep of cocktails and mixed drinks to meet customer tastes.


Cashier/Server

Jami's Fine Foods
Houston, Texas
05.2023 - 08.2024
  • Managed cash register, performed accurate transactions, and balanced cash drawer at the end of each shift.
  • Multitasked in fast-paced environment by balancing serving duties with cashier responsibilities.
  • Managed queue effectively during peak hours for seamless checkout process.
  • Assisted in food preparation and maintained cleanliness of dining area to ensure positive dining experiences for guests.

Server

Houston Polo Club
Houston, Texas
03.2024 - 07.2024
  • Served high volumes of guests in fast-paced service environments while maintaining exceptional customer care.
  • Adapted rapidly to changes in menu items or special offers, ensuring accurate communication to customers.
  • Accurately recorded orders on POS system and cashed out customers after each meal
  • Collaborated with bartenders and other team members to keep facility clean, organized, and well stocked.
  • Checked on each table regularly to ensure order accuracy and customer satisfaction.

Education

Bachelor of Arts - Acting

London Academy of Music and Dramatic Art
London
09.2024 -

High School Diploma -

Bellaire High School
Bellaire, Texas
08.2020 - 06.2024

Skills

  • Table setting procedures
  • POS system mastery
  • Serving etiquette
  • High-volume dining

References

References available upon request.

Timeline

Bachelor of Arts - Acting

London Academy of Music and Dramatic Art
09.2024 -

Server

The Lymbar
06.2024 - 08.2024

Server

Houston Polo Club
03.2024 - 07.2024

Cashier/Server

Jami's Fine Foods
05.2023 - 08.2024

High School Diploma -

Bellaire High School
08.2020 - 06.2024

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Glenn Carter