Gladys Osehake
Environmentalist
Glasgow,Glasgow
Summary
As a seasoned professional with over nine years of experience in environmental compliance monitoring and enforcement, environmental management, health and safety management, and sustainability analysis for regulated industries, I am deeply committed to advancing initiatives that protect our environment and promote the well-being of individuals. My expertise in managing environmental projects is well-established, and I am known for my exceptional communication and interpersonal skills, as well as my ability to engage effectively with stakeholders. I take great pride in my work and am driven to deliver excellence in all that I do.
Overview
11
11
years of professional experience
Work History
Hospitality Staff Member
Compass Group (Constellation)
Glasgow, South Lanarkshire
12.2022 - Current
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Practiced healthy and safety measures to comply with regulations.
- Participated in staff meetings to discuss daily specials, revisions on menu and event specifications.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Regularly communicated with kitchen and bar staff to maintain smooth front-of-house operations, minimising potential service delays.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Environmental Compliance Officer
NESREA
Ibadan, Southwest, Nigeria
12.2012 - 10.2022
- Monitoring regulated industries compliance with environmental laws, standards, and regulations through compliance monitoring inspections of industries
- Preparing reports of inspections and investigations
- Monitoring of water, soil and air quality
- Reviewing the regulated industry's Environmental Impact Assessment (EIA) reports, Environmental Audit Reports (EAR), and Health Safety and Environment policy documents
- Providing technical and professional support on industries' Environmental Management Plans.
- Trained and mentored 5 new and junior team members to increase overall department productivity
- Fostered positive relationships with clients and officials to swiftly resolve problems.
- Managed the resolution of queries raised by industries and consistently provided effective solutions.
Education
Master of Science - Environmental Management
Glasgow Caledonian University
Glasgow 09.2022 -
Skills
- Strong verbal and written communication skills,
- Technical report writing skill
- Tendering and biding skill
- Strong human relationships, good public speaking and analytical skills,
- Good administrative and leadership skills,
- Proficiency in Windows and Microsoft Word,
- Team player and adapt to or learn new things,
- Attention to detail and dedication
Languages
English
Master or proficient
C2
Timeline
Hospitality Staff Member
Compass Group (Constellation)
12.2022 - Current
Master of Science - Environmental Management
Glasgow Caledonian University
09.2022 -
Environmental Compliance Officer
NESREA
12.2012 - 10.2022
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