Giulia Ioana Bodescu
Croydon,Greater London
Summary
A dedicated professional with extensive skills in customer service, cash handling, and effective communication. Demonstrates resilience under pressure and excels in time efficiency and safety consciousness. Proficient in product shelving techniques, tagging and labelling, waste disposal methods, recycling principles, and basic maintenance knowledge. Strong critical-thinking abilities combined with active listening and public speaking skills ensure exceptional performance in diverse environments.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work history
Volunteer
The Kiosk
Croydon, Greater London
2026.05 - Current
- Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
- Monitored crowd to proactively identify problems and keep groups under control.
- Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
- Kept track of allergies and dietary restrictions, verifying delivery of correct meals and snacks for camper needs.
- Maintained clean work environment for optimal coffee preparation.
- Totalled bills using maths skills and maintained accurate till count.
- Mixed, garnished and served coffee drinks to enhance flavour profiles.
- Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
- Prepared tea, coffee and carbonated beverages for customers.
Sale Assistant
Card Factory
Bristol, City of Bristol
2022.10 - 2023.06
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Collaborated effectively with team members to meet sales targets.
- Managed till operations smoothly, reducing waiting time for customers.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Built strong relationships with regular customers for repeat business.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Offered personalised shopping advice to enhance customer experiences.
- Ensured stock replenishment in a timely manner to maintain product availability.
Education
GCSEs -
ORCHARD PARK HIGH SCHOOL
Croydon 2016.01 - 2020.03
BTEC Level 3 Extended Diploma in Health - Health and Social Care
COULSDON SIXTH FORM COLLEGE
Old Coulsdon, Croydon 2020.09 - 2022.06
Bachelor of Arts with Honours - Criminology
The University of the West of England, Bristol
Bristol 2022.09 - 2026.06
Skills
- Resilience under pressure
- Tagging and labelling
- Product shelving techniques
- Waste disposal methods
- Time efficiency
- Safety consciousness
- Recycling principles
- Basic maintenance knowledge
- Cash handling
- Customer Service
- Fire safety awareness
- Communication skills
- Public speaking
- Effective communication
- Strength and flexibility
- Critical-thinking
- Active listening
Affiliations
- Reading
- Painting
- Makeup
- Watching real crime documentaries to gain knowledge
- Editing Videos
Languages
English
Fluent
Romanian
Native
Italian
Native
Spanish
Elementary
Timeline
Volunteer
The Kiosk
2026.05 - Current
Sale Assistant
Card Factory
2022.10 - 2023.06
Bachelor of Arts with Honours - Criminology
The University of the West of England, Bristol
2022.09 - 2026.06
BTEC Level 3 Extended Diploma in Health - Health and Social Care
COULSDON SIXTH FORM COLLEGE
2020.09 - 2022.06
GCSEs -
ORCHARD PARK HIGH SCHOOL
2016.01 - 2020.03