Gintare Baltrusaitiene
West Byfleet,United Kingdom
Summary
Detail-oriented professional skilled in driving operational efficiency, time management, and customer service. Strong organisational capabilities enhance team collaboration and support exceptional service delivery. Focused on applying these strengths to contribute effectively in future roles.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Customer Services Executive
IWG / Spaces, Regus
Woking, Surrey
2021.11 - 2026.05
- Providing excellent customer service to members by responding to inquiries, resolving issues, and addressing concerns promptly.
- Maintain accurate member information and ensure correct billing.
- Welcomed visitors, managed check-ins, and guided them to appropriate areas for seamless access.
- Ensure meeting rooms, common areas, and kitchen spaces are organised appropriately to cater for client needs.
- Assisted in organising networking events, workshops, and community gatherings to foster connections and engagement.
- Sorted incoming mail for members, ensuring timely delivery and effective communication.
General assistant
Nuffield Health Hospital
Woking, Surrey
2021.04 - 2022.06
- Monitored and maintained safety standards and cleanliness to support a safe environment.
- Oversaw operation of cleaning equipment in hospital settings to maintain hygiene and patient safety.
- Ensured compliance with GDPR regulations to protect patient data.
- Always ensure professional appearance in work environment.
Sortation Operative
Amazon
Weybridge, Surrey
2020.04 - 2021.02
- Quality checking customer orders, prior to dispatch.
- Oversee the quarantine process of all required equipment prior to entering the warehouse.
- Oversee adherence company policy for the appearance of uniforms (clean, pressed, visible nametag, tucked shirt).
- Monitoring and communicating shift priorities clearly to ensure customer requirements are met at all times.
Warehouse Operative
VERTICAL PHARMA RESOURCE LTD, T/A IPS SPECIALS
West Molesey, Surrey
2014.01 - 2018.08
- Sorted and directed materials efficiently to designated sections and cargo spaces.
- Store and load up materials in keeping with prescribed methods. Verify merchandise and supplies against receiving documents. Note and report discrepancies and apparent damages of supplies and materials accepted.
- Loaded and unloaded trailers while ensuring a clean and safe work area.
- Checked and completed invoices accurately and promptly using billing software.
Education
Customer Service Specialist Level 3 Apprenticeship - Customer Service & Business Operations
City & Guilds
United KingdomSkills
- Customer service Advanced
- General office duties Advanced
- Attention to detail Advanced
- Time management Advanced
- Organisational skills
- Teamwork Advanced
- Conflict resolution
- Driving licence
Certification
SOCIAL SERVICE BUSINESS ORGANISER & Equivalent of BTEC Level 2 / BTEC Level 3 Certificate
LANGUAGES
Lithuanian Native
English Fluent
Russian Intermediate
Timeline
Customer Services Executive
IWG / Spaces, Regus
2021.11 - 2026.05
General assistant
Nuffield Health Hospital
2021.04 - 2022.06
Sortation Operative
Amazon
2020.04 - 2021.02
Warehouse Operative
VERTICAL PHARMA RESOURCE LTD, T/A IPS SPECIALS
2014.01 - 2018.08
Customer Service Specialist Level 3 Apprenticeship - Customer Service & Business Operations
City & Guilds