Gina Clingan
Lisburn,Antrim
Summary
Dedicated professional with a strong foundation in customer service, conflict resolution, and cash handling. Demonstrates exceptional communication excellence, patience, and tolerance while ensuring data entry accuracy and technological literacy. Proven team player with a keen eye for detail in order processing, committed to delivering outstanding customer experiences.
Overview
11
11
years of professional experience
Work history
Clerical Officer
Lisnagarvey High School
10.2013 - 03.2025
- Operate manual and/or computerised information systems in connection with pupils, staff, budgets, meals, maintenance, examinations, care, medical services, recruitment, transport, etc
- Complete and submit all returns/records as required
- Operate requisitioning procedures including the ordering, purchasing, receiving, checking, storage and distribution of resources
- Receive, receipt and account for all cash
- Prepare and process requisitions and invoices for approval and payment
- Communicate with relevant personnel and provide assistance in relation to financial procedures
- Operate the telephone/switchboard, receive visitors and provide hospitality as required
- Provide word processing/typing, filing, duplication and photocopying in support of administrative processes, including the use of E-mail, intranet, and internet facilities, where appropriate
- Sort, screen and distribute all mail
- Ensure the secure storage of valuable items and confidential documentation
- Maintain diaries, arrange appointments, meetings and provide a secretarial service for all staff within the school
Swim teacher
Cygnets swim school
Lisburn, Lisburn and Castlereagh
02.2025 - Current
- Manage class registration, ensuring smooth admission process for new learners.
- Ensure cleanliness of pool area after every session for a healthy environment.
- Initiate emergency protocol when necessary to ensure safety of all swimmers.
- Specialised in teaching different strokes, breaststroke, freestyle and backstroke; enhancing skill diversity among students.
- Develop students' swimming skills by implementing structured lesson plans.
- Monitor student progression with regular assessments, identifying areas needing attention.
- Improve children's water confidence with fun and engaging activities.
Carer
Rodgers Community Care
Lisburn, Antrim
05.2015 - 10.2020
- Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
- Provided exceptional care to elderly patients by assisting with daily tasks.
- Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
- Ensured proper nutrition by preparing healthy meals for patients.
- Worked collaboratively with other carers to provide comprehensive service.
- Assisted with mobility to ensure safety and prevent accidents.
- Administered medication, ensuring correct dosage and timing.
Education
NVQ level 3 - Business Administration
SERC
Lisburn 09.2013 - 09.2014
OCR level 2 & 3 Award - Business skills
SERC
Lisburn 09.2013 - 06.2014
OCR level 2 Award - Text & word processing
SERC
Lisburn 09.2013 - 06.2014
STA – Level 2 certificate - Teaching Swimming
STA
02.2025 -
A Level - Health and Social Care D, Sociology E, Religious Studies E
Hunterhouse College
GCSE - Spanish A, Journalism B, Learning for Life B, Business Studies C, English C, English Literature C, History C, Mathematics C, Religious Education C
Hunterhouse College
Skills
- Communication excellence
- Patience and tolerance
- Data entry accuracy
- Technological literacy
- Team player
- Cash handling
- Customer Service
- Conflict Resolution
- Order processing
- Office equipment use
References
References available upon request.
Timeline
Swim teacher
Cygnets swim school
02.2025 - Current
STA – Level 2 certificate - Teaching Swimming
STA
02.2025 -
Carer
Rodgers Community Care
05.2015 - 10.2020
Clerical Officer
Lisnagarvey High School
10.2013 - 03.2025
NVQ level 3 - Business Administration
SERC
09.2013 - 09.2014
OCR level 2 & 3 Award - Business skills
SERC
09.2013 - 06.2014
OCR level 2 Award - Text & word processing
SERC
09.2013 - 06.2014
A Level - Health and Social Care D, Sociology E, Religious Studies E
Hunterhouse College
GCSE - Spanish A, Journalism B, Learning for Life B, Business Studies C, English C, English Literature C, History C, Mathematics C, Religious Education C
Hunterhouse College
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