Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Gillian Louise McCoy

Bangor,United Kingdom

Summary

Strategic and highly experienced education leader with over ten years' senior management experience across Further Education, Higher Education and Skills within large, complex organisations (SERC and the Department of Education). Educated to degree level with a strong commitment to continuous professional development, I bring a proven track record of operating at a senior-level scope, leading curriculum strategy, quality improvement and organisational performance across multi-disciplinary provision.

Expert in developing and implementing strategic curriculum frameworks in Business, Health and Hospitality across FE, HE and Skills, aligned to employer needs, economic priorities and awarding body requirements. Demonstrated success in leading high-quality operational delivery across diverse provision including Apprenticeships, SEN and workforce development, consistently achieving strong performance outcomes.

An accomplished leader of large, multidisciplinary teams, I drive performance through clear strategic direction, effective objective setting and robust performance management. I build high-performing, accountable cultures where staff are empowered and motivated to deliver outstanding results.

Highly effective in stakeholder engagement, I establish and sustain influential partnerships across employers, government and sector bodies to enhance curriculum relevance and organisational impact. I lead with energy, credibility and authority, commanding respect and inspiring confidence at senior level.

Overview

30
30
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Head of School Business, Health & Hospitality

South Eastern Regional College
Bangor, Down
06.2024 - Current
  • Lead a multi-campus School delivering 7,000+ learners annually across FE and HE provision
  • Provide leadership to 296+ staff and 13 senior leaders, embedding clear objectives, accountability and a high-performance culture
  • Delivered strategic curriculum transformation and business improvement, including:

· Outstanding improvement in staff utilisation (93% to 99%)

· Significant efficiency savings (£98,781) demonstrating value for money

· Achievement improved to Outstanding levels (96%)

  • Sustained Outstanding retention (94%), Very Good achievement (91%), and Very Good success rates (85%), reflecting consistent high performance across provision
  • Developed and delivered employer-responsive provision with Very Good success rates (96%), strengthening partnerships and securing repeat provision
  • Created value through collaboration and enhanced the curriculum pipeline in Health & Childcare provision.Formulated strategic plans for continuous school improvement.
  • Provided professional development opportunities for staff, raised teaching quality standards.
  • Implemented innovative teaching methods for enhanced learning environment.
  • Conducted regular meetings with staff members, facilitated open communication within the team.
  • Coordinated extracurricular activities to provide holistic education experience.
  • Managed school budgets to ensure efficient use of resources.

Head of School Health, Early Years & Adult Ed

South Eastern Regional College
Bangor, Down
08.2021 - 05.2024
  • Led a multi-campus School delivering 2000+ learners annually across FE and HE provision
  • Provided leadership to 63+ full-time staff and a management team of 5 Deputy Heads, embedding clear objectives, accountability and a high-performance culture
  • Improved school performance including Retention-Achievement-Success (RAS) overall (Retention from 92.5% to 96.7%, achievement from 93% to 96%, success from 77% to 80%)
  • Across academic years 2021-22 & 2023-24 I met and achieved all Whole College Quality Improvement targets
  • Completed a school efficiency review, reducing additional hours spend by £32,531 and part-time spend by £43,023 through implementing changes to class sizes.
  • Improved staff utilization and efficiency by 6% (from 93% to 99%) in 2023-24
  • Management of a Change Management Project improving learning and teaching across my school through implementing an e-portfolio solution
  • Responsible for a Digital Skills for the Artificial Intelligence (AI) Revolution (DS4AIR) International Project, working with the lead partner and a cross campus team to successfully deliver the project's intellectual output.
  • Provided professional development opportunities for staff, raised teaching quality standards.
  • Managed budgets to ensure efficient use of resources.
  • Oversaw hiring process, ensured selection of highly qualified staff members.

Inspector, Education & Training Inspectorate (ETI)

Department of Education
Bangor, Down
03.2013 - 07.2021
  • Increased efficiency by implementing standard operating procedures for inspections, including leading on the FE Level 3 Evaluation in SERC, Leading on the inspection of CAFRE and annually Tier 4 Education Oversight inspections in International Schools (Belfast & Londonderry).
  • Liaised effectively with various stakeholders during multi-faceted, including large scale inspections.
  • Led and collaborated with team members to complete large-scale inspection projects across the further education & training sector.

Head of School Business, Management & Finance

Belfast Metropolitan College
Belfast, Antrim
08.2011 - 03.2013
  • Managed school budgets to ensure efficient use of resources.
  • Led school improvement strategies for higher student achievement.
  • Implemented innovative teaching methods for enhanced learning environment.
  • Established strong school culture by implementing shared values and expectations.
  • Enhanced academic performance with a focus on individualised learning plans.
  • Developed rigorous curriculum, improved educational outcomes.
  • Fostered positive relationships with parents and community members to enhance school reputation.
  • Conducted regular meetings with staff members, facilitated open communication within the team.

Programme Area Manager for Training & School Links

Belfast Metropolitan College
Belfast, Antrim
09.2008 - 07.2011
  • Established strong relationships with over 100 key stakeholders to enhance business growth.
  • Improved team efficiency by implementing new strategies for task delegation.
  • Led multiple teams across 16 curriculum areas, fostering collaboration and communication to deliver highly effective, industry specific skills training.
  • Ensured compliance with all regulatory standards and Awarding Bodies to maintain centre accreditation.
  • Liaised regularly with senior management to discuss operational updates and improvements.

Senior Lecturer

Belfast Metropolitan College
Belfast, Antrim
01.2002 - 08.2008
  • Senior Lecturer with responsibility for admission and enrolments across higher and further education courses.
  • Participated actively in faculty meetings and served on committees to help shape educational policies.
  • Supported students with tailored advice for successful academic progress.
  • Fostered a collaborative learning environment with interactive teaching strategies.
  • Pursued ongoing personal development through engaging in a secondment to an Accountancy firm, maintaining cutting-edge subject knowledge.

Lecturer in Business & Finance

Belfast Metropolitan College
Belfast, Antrim
09.1996 - 12.2001
  • Achieved improved student engagement with incorporation of technology into lessons.
  • Produced enhanced learning environment through use of multimedia resources.
  • Reviewed and updated syllabi for business courses to reflect current trends in the field.
  • Established connections with local businesses for guest lectures, providing real-world insights for students.

Education

Certificate in Leadership & Management (Level 5) - Leadership & Management

Distance Learning College & Training Ltd
United Kingdom
09.2016 - 06.2017

Post Graduate Diploma in Further & Higher Ed - Education

University of Ulster
Northern Ireland
09.2007 - 06.2008

Masters in Administrative & Legal Studies - Admin/Law

University of Ulster
Northern Ireland
09.1998 - 06.1999

Post Graduate Certificate in Further & Higher Ed - Education

University of Ulster
Northern Ireland
09.1995 - 06.1996

Bachelor of Arts Degree in Business Studies - Business Studies

University of Ulster
Northern Ireland
09.1991 - 06.1996

Skills

  • Key Skills & Expertise

  • Strategic Curriculum Leadership - Designing and delivering innovative curriculum strategies aligned to employer needs, regional economic priorities, and progression pathways from Entry Level to Level 7

  • Organisational Transformation & Performance Improvement - Leading large-scale change initiatives to enhance quality, efficiency, and learner outcomes across multi-campus provision

  • Quality Assurance, Inspection & Governance - Extensive expertise in inspection frameworks, self-evaluation, and quality improvement planning; proven ability to secure high performance against key metrics

  • Operational & Financial Management - Strong financial stewardship including management of multi-million-pound budgets, income generation, and delivery of efficiency savings through curriculum innovation and workforce optimisation

  • Workforce Leadership & Development - Leading, developing, and motivating high-performing teams; driving capability building, talent development, and continuous professional improvement

  • Stakeholder & Employer Engagement - Building effective partnerships with employers, government bodies, and community stakeholders to co-design provision and support economic priorities

  • Data-Driven Decision Making- Using performance data and intelligence to inform strategic planning, track progress, and drive continuous improvement

  • Programme Development & Innovation- Designing industry-relevant programmes, including co-created employer-led initiatives and work-based learning models

  • Policy Influence & Sector Leadership - Contributing to national and regional policy development through inspection, reviews, and cross-sector collaboration

  • Communication & Executive Influence - Skilled in presenting complex performance and strategic information to senior leaders and Boards to secure buy-in and drive action

Certification

ADDITIONAL INFORMATION

  • Full UK driving licence

Timeline

Head of School Business, Health & Hospitality

South Eastern Regional College
06.2024 - Current

Head of School Health, Early Years & Adult Ed

South Eastern Regional College
08.2021 - 05.2024

Certificate in Leadership & Management (Level 5) - Leadership & Management

Distance Learning College & Training Ltd
09.2016 - 06.2017

Inspector, Education & Training Inspectorate (ETI)

Department of Education
03.2013 - 07.2021

Head of School Business, Management & Finance

Belfast Metropolitan College
08.2011 - 03.2013

Programme Area Manager for Training & School Links

Belfast Metropolitan College
09.2008 - 07.2011

Post Graduate Diploma in Further & Higher Ed - Education

University of Ulster
09.2007 - 06.2008

Senior Lecturer

Belfast Metropolitan College
01.2002 - 08.2008

Masters in Administrative & Legal Studies - Admin/Law

University of Ulster
09.1998 - 06.1999

Lecturer in Business & Finance

Belfast Metropolitan College
09.1996 - 12.2001

Post Graduate Certificate in Further & Higher Ed - Education

University of Ulster
09.1995 - 06.1996

Bachelor of Arts Degree in Business Studies - Business Studies

University of Ulster
09.1991 - 06.1996
Gillian Louise McCoy