CHRIS WILLIAMS
Mossley,Lancashire
Summary
A highly tenacious, self-driven and business-minded sales professional, possessing a keen interest to secure a challenging and high-level technical sales role, where I can utilise expertise gained through my varied professional experience. A strong strategist, creative thinker, an excellent communicator and highly customer-focused. Passionately committed to providing an exceptional standard of client service and support, taking a lean and structured approach, with an analytical and meticulous manner. Moreover, I am a sound decision maker with first class organisational and planning skills. I possess the ability to lead and work collaboratively within a team, as well as autonomously, using my own initiative. Recognised as a tenacious self-starter, with the energy and desire to succeed, continually embracing new challenges and thriving in highly pressurised and demanding work environments. CAREER OBJECTIVE My goal is to utilise my relevant experience to secure an exciting and demanding position, I have an excellent track record within technical field sales roles. Due to my well-rounded experience, I am open to various sectors, particularly the Construction, Chemicals, Plastics or IT domains. It is within such a role, that my strong communication skills, ideas and commitment will allow me to develop and progress my career, and contribute to the overall success of the organisation .
Overview
28
28
years of professional experience
10
10
years of post-secondary education
Work history
Sales Specialist
Stark Building Distribution
2020.11 - Current
- Jewson Civils (10/20-01/22): Quickly built up a profitable ledger of small to medium sized accounts
- When handed responsibility for a large, multi-utility account, grew sales and product take significantly
- Used previous knowledge to improve service levels and product offering to customer base
- Grew several accounts to top 10 branch accounts within a year
- Helped branch sales team to success in building a great reputation for timely responses and accurate delivery as well as delivering the first net profit for branch in over a decade.
- Frazer(01/22-06/22): Quickly won a number of contracts and orders to put me approximately 150% to target by June 2022.
- Minster Insulation: Since July 2022 I have steadily built up a mixed ledger of customers including independent merchants, small to medium builders, drylining, maintenance and firestopping contractors - growing turnover year on year by some 200% (2022/3)
UK Technical Sales Executive
Anderman Ceramics
2016.06 - 2016.12
- Built up client base for specialist products
- Held accountability for development of UK territory in terms of general market and long term specialist projects
- Oversaw high value enquiries from initial contact through to first delivery of product and repeated orders
- Supported customer base in a technical capacity, effectively offering a problem solution approach and matching products and services to same
- Supported Global Sales Director in project development in UK territory
- Managed Supplier relationships in order to meet customer demands to provide Just In Time and Consignment Stocking Logistics services for both standard and bespoke products
- When this position did not work out, I returned to my previous position at Stamford Products Ltd
Machine Operator
Stamford Products Ltd
2013.07 - 2020.10
- Undertook comprehensive accountability for manufacturing a diverse range of plastic products via Injection and Rotational Moulding processes
- Worked with materials such as Polypropylene, Styrene (HIPS), ABS, HDPE, Nylon(incl Glass Filled) and Polycarbonate.
Technical (Sales) Advisor
Interflon (UK) Ltd
Stockton
2012.07 - 2013.07
- Utilised technical sales knowledge when undertaking the sales advisor role, for the north west of England, selling premium lubricants and cleaning products to the Manufacturing and Process Industries
- Successfully generated own leads, followed by visiting the potential client to discuss lubrication and cleaning operations; promoted company's product benefits, and advised on the most appropriate product to solve technical issues the customer may have been experiencing
- Notably increased turnover in assigned region by 69%, through a mix of successful account management - including up/cross-selling of new products - but mostly through successful conversion of cold calling, product demonstration and problem solving in new accounts
- Undertook a results-driven approach, continually achieving or over-achieving allocated target and brought in several multi-site accounts to the benefit of other UK colleagues' ledgers.
Sales Manager
North UK Atom Scientific Ltd
Manchester
2011.07 - 2012.06
- Engaged in a managerial sales position, holding ulfimate answerability for the entire sales cycle, providing diagnostic chemicals and other consumables into the healthcare and research laboratory sector
- After a short period, secured continuous business from a number of NHS and private sector healthcare laboratories, in the sectors of Histology, Microbiology and Blood Sciences, creafing a flourishing customer base, which was significantly more successful than previous years (up to five times larger).
UK Business Development Manager
DNUK Ltd
Manchester
2008.06 - 2010.02
- Headed-up business development for UK accounts, for this established niche manufacturer of specialist (Linux - based) computer systems
- Successfully sold bespoke, enterprise level SAN, NAS/DAS Storage and Virtualisation Solutions - developed in-house by DNUK - into Public Sector (UK Research Council Science facilifies, Hospitals, Schools, Colleges and Universities) as well as into private industrial and commercial applications
- Impressively achieved over 300% to personal target, which ultimately played a key role in the company achieving over 400% growth in annual turnover during the financial year 2009/10
- Results-driven to secure large-scale contracts within the Research; Further Education; Healthcare; Finance and Defence sectors, building on successes by networking further into organisations to enhance reach
- Project achievements included ›2000TB (Linux based) storage system for the leading UK space research facility; a small but complex combined SAN and virtualisation system for FE College in Portsmouth (based on our bespoke open source software suite) and a record breaking Mathematics computer for a University project in Warwickshire..
Business Development Manager (Specification, NW)
Ideal Stelrad Group
Hull
2006.07 - 2008.05
- Held overall accountability for the sales of Ideal and Stelrad heating systems to architects and developers, predominantly for l¢
- Proved well-versed business development competency when generating own sales leads and pre-empting market developments
- Oversaw all aspects of the sales process, from initial project consultation, through to the final stages; engaged the team, assuring they were continually motivated and productive, with the end goal to secure or maintain third party business
- Project achievements included Sole specification awarded by a North Wales NHS trust for both Ideal boilers and Stelrad radiators - exclusive installation of ISG products on around 130 buildings over 3 years; 1200 unit (c£1M) boiler supply contract in Flintshire, after over 2 years off list; reinstated contracts for several Local Authority Housing specifications, generating new sales into inactive accounts.
Global Project Sales Manager
Naylor Industries Ltd
2004.05 - 2006.04
- Instrumental in the resurrection of specialist chemical drainage and process plant division of a leading UK manufacturer
- Used key business know-how to effectively build a successful customer base from scratch, a portfolio consisting of engineers, architects, petrochemical companies, chemical plants, pharmaceutical manufacturers, SMEs, prime building contractors and civil engineering third parties
- Continually over-achieved target, whilst delivering a long term sales pipeline (over £1m) with major project wins in the food and beverage, chemical and healthcare domains
- Projects won included several for Amec (Gregg's bakeries), Balfour Beatty (NHS), Morgan Sindall (Guinness), InBev (Magor Brewery); secured long-term evaluation installation in New Zealand, which successfully produced a further c.£250k order (Rotorua District Council - specialist application reguiring proof of concept and long-term in-situ appraisal)
- Sold over £150k of bespoke engineered ceramic process reactor and filtration components to a global customer base in the Chemical/Petrochemicals industries.
Sales Engineer/ Estimator
MB Plastics Ltd
Stockport
2003.07 - 2004.04
- Notably, recognised as the top salesperson in the plastics division, achieving over 100% more revenue than the preceding team member; frequently over achieved set sales targets by 100%
- Secured a large-scale Power Station slurry pipe lining project (to the value of c45k)
- Utilised sales knowledge to effectively introduce new systems, which assisted the branch sales team to activate new accounts and thus win valuable new business from existing accounts.
Field Sales Executive
Atlasair Limited (a division of UPS)
1997.07 - 2003.05
- On a continuous basis, achieved targets when tasked with selling multi-modal Freight services to UK importers and exporters
- Instigated, designed and implemented targeted sales initiatives, increasing branch profits by 200% and initiating a nationwide roll-out of a Premium Service package, associated with additional training for UK Operations personnel.
Internal Sales Executive
Ensinger Limited
1996.01 - 1997.09
- Sold a wide range of manufactured Plastics (PE/PP/PC/AcetaI/Nylons/PVC/PTFE and more exotic materials) Rod, Sheet and Tube to Merchants, Precision Engineers and end users in many industries - including Nuclear: Aerospace; Food and Beverage; Healthcare and Construction
- Assisted customers in choosing correct materials for applications, based on thermal, chemical and structural requirements and grew customer base consistently
- Was also one of the first to work on the pricing of machined parts for the company's then new venture into machining
Education
Bachelor of Science - Chemistry
1991.10 - 1994.06
1988.09 - 1991.06
Three A-levels, including Chemistry and Mathematics
GCSEs -
1983.09 - 1988.06
Eight GCSEs, including English and Mathematics
Skills
- KEY SKILLS & EXPERTISE
- Well-established sales competencies
- Strong experience of performing market research, including targeting of prospective markets in relation to sourcing new clientele and evaluating competition
- Expertise in Customer Relationship Management (CRM), confidently managing business relationships and engaging well with Iong-standing, lapsed and potential customers alike
- First class leadership skills
- A successful front-runner, who leads by example, with the confidence to manage, influence, mentor and support others to a high standard
- Possesses the managerial confidence to make sound commercial decisions Broad understanding of key accounts and the composition of business objectives
- A proficient networker and negotiator, with the aptitude to persuade and influence others, including external associates; possesses the confidence to challenge others when necessary
- Excellent interpersonal attributes
- A positive pre and post-sale communicator, who successfully liaises at all levels, including corporate partners, clientele and colleagues, combined with an assertive and sociable manner; able to work independently or collaboratively as part of a team
- First-rate verbal and written communication skills developed through liaison with internal and external parties
- Sound organisational capabilities
- Adept at planning and problem solving; able to investigate and solve issues, including complex or long-standing problems
- Excellent time management skills, consistently meeting deadlines, regularly whilst under pressure
- Able to multi-task effectively, handling several assignments simultaneously, with the ability to deal with conflicting priorities successfully
- Technical skills
- Skilled at interpreting engineering drawings and technical submissions/ RFIs / RFQs
- Software skills: Experienced user of Microsoft Office, including Word, Excel and PowerPoint: LibreOffice; Windows; Linux - including Virtualisation and Storage Solution suites: familiar with CAD / CAM in Engineering/Fabrication
Timeline
Sales Specialist - Stark Building Distribution
2020.11 - Current
UK Technical Sales Executive - Anderman Ceramics
2016.06 - 2016.12
Machine Operator - Stamford Products Ltd
2013.07 - 2020.10
Technical (Sales) Advisor - Interflon (UK) Ltd
2012.07 - 2013.07
Sales Manager - North UK Atom Scientific Ltd
2011.07 - 2012.06
UK Business Development Manager - DNUK Ltd
2008.06 - 2010.02
Business Development Manager (Specification, NW) - Ideal Stelrad Group
2006.07 - 2008.05
Global Project Sales Manager - Naylor Industries Ltd
2004.05 - 2006.04
Sales Engineer/ Estimator - MB Plastics Ltd
2003.07 - 2004.04
Field Sales Executive - Atlasair Limited (a division of UPS)
1997.07 - 2003.05
Internal Sales Executive - Ensinger Limited
1996.01 - 1997.09
UMIST - Bachelor of Science, Chemistry
1991.10 - 1994.06
Ashton VI Form College - ,
1988.09 - 1991.06
Two Trees High School - GCSEs,
1983.09 - 1988.06