Eliza Farha
Bradford,West Yorkshire
Summary
Motivated and reliable warehouse operator with 3+ years at GXO, trusted to deliver results and support the team during busy peak periods. Experienced in scanning, picking, packing, loading, unloading, and stock control, always working to high health and safety standards. Known for strong approachable people skills, motivating colleagues. Previous experience as a head waitress managing staff built my leadership, communication, and organisational skills. Already stepping up by guiding others and supporting new starters, now eager to grow further into a Team step up role, bringing proven reliability, team focus, and commitment to high standards.
Overview
12
12
years of professional experience
6036
6036
years of post-secondary education
Work history
Warehouse operator
GXO
Bradford, west Yorkshire
06.2022 - Current
- Supported and motivated colleagues, encouraging teamwork and hitting targets.
- Spotted potential risks early and made sure issues were reported quickly.
- Carried out checks on machinery and equipment to avoid downtime.
- Packed and shipped orders with care, reducing errors and damages.
- Promoted health and safety across team, helping maintain safe workplace.
- Built strong working relationships by communicating openly and supporting others.
Warehouse operator
Menzies Distribution
Wakefield, west yorkshire
02.2019 - 06.2022
- Accurately picked, packed, and labelled orders to meet customer standards.
- Helped organise stock and plan daily tasks to keep operations running smoothly.
- Loaded lorries to facilitate prompt delivery schedules.
- Improved warehouse efficiency by maintaining orderly stock locations.
- Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
- Stacked pallets, creating organised storage system.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Sorted materials on warehouse racks and shelves.
- Inspected inventory to identify damaged or missing items.
- Secured pallets, cages in line with health and safety standards.
Head Waitress
Regents Park Banqueting Hall
birmingham, west midland
01.2014 - 08.2018
- Remained calm under pressure, ensuring better performance during peak periods.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Delivered excellent customer service through friendly and polite interaction.
- Assisted kitchen staff with food prep, dish washing and plating food.
- Managed and trained new staff, ensuring high standards of service.
- Organised shift schedules and delegated tasks to keep operations running smoothly.
- Motivated team members and resolved issues quickly to maintain positive work environment.
- Communicated with management and kitchen staff to coordinate service effectively.
- Delivered excellent customer service while handling busy and high-pressure periods.
Education
Edexcel BTEC Level 2 First Diploma - Public services Qualification
South And City College
Birmingham09.2010
Level 1 Certificate - AAT Accounting Qualification (QFC)
South And City College
Birmingham11.2011
Level 2 Certificate - AAT Accounting Qualification (QFC)
South And City College
Birmingham10.2012
Skills
- Team leadership & staff support – motivating colleagues and helping achieve targets
- Workflow & resource planning – keeping operations efficient and well-organised
- Communication skills – working with supervisors, colleagues, and stakeholders
- Health & safety compliance – maintaining safe working environments
- Problem-solving & risk awareness – spotting issues early and taking action
- Stock control & order accuracy – scanning, picking, packing, and labelling
- Time management under pressure – staying on top of busy workloads and deadlines
- Training & mentoring – supporting and guiding team members
References
References are available on request.
Timeline
Warehouse operator
GXO
06.2022 - Current
Warehouse operator
Menzies Distribution
02.2019 - 06.2022
Head Waitress
Regents Park Banqueting Hall
01.2014 - 08.2018
Edexcel BTEC Level 2 First Diploma - Public services Qualification
South And City College
Level 1 Certificate - AAT Accounting Qualification (QFC)
South And City College
Level 2 Certificate - AAT Accounting Qualification (QFC)
South And City College
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