Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Gershom Limbu

Portsmouth ,Hampshire

Summary

I’m a dedicated and approachable professional with strong experience in customer service and retail. I take pride in creating positive shopping experiences, whether that means helping customers find what they need or calmly handling challenging situations. I’m confident using tills, handling cash, and working efficiently during busy periods without compromising on service.

I also enjoy keeping the store well-presented, from organising merchandise and labelling products to creating visually appealing displays. Maintaining cleanliness and following health and safety standards is always a priority for me.

My goal is to use my product knowledge and communication skills to support sales, build great customer relationships, and contribute to a welcoming and well-run store environment.

Overview

5
5
years of professional experience

Work History

Online Picker

Sainsbury's
Farnham , Hampshire
08.2026 - 09.2026
  • Accurately selected products from warehouse shelves, fulfilling online customer orders to meet delivery deadlines.
  • Followed instructions accurately from digital picking lists, minimising errors and improving order fulfilment rates.
  • Stayed within safety guidelines when handling cargo and working in hazardous environments.
  • Operated hand-held scanners to efficiently locate items in the warehouse, speeding up the picking process.
  • Checked all items for damage or faults before packing to minimise customer returns.
  • Exceeded targets by quickly and accurately preparing orders.

Pharmacy volunteer

Hiring Manager
Aldershot, Hampshire
08.2024 - 09.2024
  • Routinely checked expiry dates on drugs, preventing dispensing outdated medicines.
  • Performed additional tasks assigned by senior staff members showcasing flexibility and team spirit.
  • Assisted customers with queries regarding their prescriptions resulting in improved customer relations.
  • Improved operational efficiency with diligent record-keeping of dispensed medications.
  • Maintained confidentiality of patient records as per local regulations, enhancing reputation of the pharmacy.
  • Aided in maintaining a clean and organised pharmacy environment for optimal workflow.
  • Adhered strictly to safety protocols whilst handling medication, ensuring protection against mishaps.
  • Packaged and labelled prescribed medications correctly avoiding mix-ups or errors in dispensation.
  • Organised medication stocks for easier identification and retrieval.
  • Replenished supplies on shelves regularly promoting easy access during busy hours.

Salvation Army Charity

Hiring Manager
Aldershot, Hampshire
07.2023 - 08.2023
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Completed customer orders with speed and accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Care home assistant

Luna Rai
Guildford, Surrey
08.2021 - 10.2021
  • Communicated effectively with family members, providing updates on resident's condition.
  • Helped residents with mobility issues around the home thereby assuring their comfort.
  • Assisted in moving and handling procedures for preventing injury or discomfort to residents.
  • Followed care plans accurately, ensuring consistency in care delivery.
  • Responded promptly to calls for help, reducing distress and anxiety in patients.
  • Assisted with personal care tasks, ensuring dignity and respect.
  • Maintained confidentiality for safeguarding resident information.
  • Facilitated social activities for improved mental stimulation.
  • Demonstrated empathy towards residents' feelings and concerns, fostering trust relationships.
  • Performed housekeeping duties, maintaining cleanliness of the environment.
  • Encouraged independence amongst residents through supportive guidance.

Education

A-Levels - Maths

All Hallows Sixth Form
Farnham, Surrey
07-2025

A-Levels - Applied Science

All Hallows Sixth Form
Farnham, Surrey
07-2025

A-Levels - Business

All Hallows Sixth Form
Farnham, Surrey
07-2025

GCSEs - Maths

All Hallows Catholic School
Farnham, Surrey
07-2023

GCSEs - Physics

All Hallows Catholic School
Farnham, Surrey
07-2023

GCSEs - Chemistry

All Hallows Catholic School
Farnham, Surrey
07-2023

GCSEs - Biology

All Hallows Catholic School
Farnham, Surrey
07-2023

GCSEs - Product Design

All Hallows Catholic School
Farnham, Surrey
07-2023

GCSEs - English Language

All Hallows Catholic School
Farnham, Surrey
07-2023

GCSEs - English Literature

All Hallows Catholic School
Farnham, Surrey
07-2023

Bachelor of Science - Mechanical Engineering

University of Portsmouth
Portsmouth

Skills

  • Customer satisfaction enhancement
  • Adaptable to peak times
  • Flexible schedule availability
  • Money handling proficiency
  • Merchandise arrangement
  • Handling difficult customers
  • Merchandising awareness
  • Product labeling
  • Communication excellence
  • Customer needs anticipation
  • Store cleanliness maintenance
  • Visual display creativity
  • Cash register operation
  • Health and Safety regulations
  • Efficient multitasking
  • Barcode scanning
  • Cash handling
  • Customer Service
  • Confident communicator
  • Product knowledge
  • Stock counting
  • Outstanding customer service
  • Customer service
  • Team collaboration

Custom

4,5,6,5,6,6,7,Distinction ,Current

Timeline

Online Picker

Sainsbury's
08.2026 - 09.2026

Pharmacy volunteer

Hiring Manager
08.2024 - 09.2024

Salvation Army Charity

Hiring Manager
07.2023 - 08.2023

Care home assistant

Luna Rai
08.2021 - 10.2021

A-Levels - Maths

All Hallows Sixth Form

A-Levels - Applied Science

All Hallows Sixth Form

A-Levels - Business

All Hallows Sixth Form

GCSEs - Maths

All Hallows Catholic School

GCSEs - Physics

All Hallows Catholic School

GCSEs - Chemistry

All Hallows Catholic School

GCSEs - Biology

All Hallows Catholic School

GCSEs - Product Design

All Hallows Catholic School

GCSEs - English Language

All Hallows Catholic School

GCSEs - English Literature

All Hallows Catholic School

Bachelor of Science - Mechanical Engineering

University of Portsmouth
Gershom Limbu