Germaine Davis

• Providing excellent customer service
• Stocking shelves
• Ensuring the store maintains a tidy and inviting atmosphere
• Meeting sales targets and achieving customer satisfaction
• Understanding and promoting new products and promotions
• Operating a point-of-sale (POS) system
• Managed disposal of waste materials, maintained clean working environment.
• Sorted materials into appropriate areas for easy access and organisation.
• Inspected goods upon arrival, reported any discrepancies or damages.
• Liaised with suppliers, resolved issues related to deliveries and supplies.
• Maintained safety regulations by enforcing strict adherence to company policies.
• Assisted in logistics planning for seamless transportation of goods.
• Filed records to maintain accurate stock documentation.
• Coordinated with management, contributed valuable input during team meetings.

• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Conducted daily inventory checks to manage stock levels accurately.
• Offered personalised shopping advice to enhance customer experiences.
• Stocking shelves

Ensuring the store maintains a tidy ad inviting atmosphere

Meeting sales targets and achieving customer satisfaction

Understanding and promoting new products and promotions

• Maintained knowledge of current sales promotions helping customers make informed buying decisions.
• Ensured stock replenishment in a timely manner to maintain product availability.
• Collaborated effectively with team members to meet sales targets.
• Utilised excellent communication skills to provide detailed product information.
• Operating a point-of-sale(POS)system

• Receiving catering orders over the phone
• Liaising with customers regarding event bookings
• Managing customer feedback
• Replying to reviews, complaints, and compliments
• Distributing promotional emails
• Good Food Matters Farm

• Electrical Pump Truck
• Off-loading warehouse inventory from stock pallets
• Scanning online deliveries
• Food waste loading and separation
• Administration duties, completing food waste forms
• Loading lorries with roll cages
• Sort food & grocery roll cages
• Receiving Argos delivery cages, reviewing the paperwork to ensure customer online purchases are accounted for and handed over to the Argos staff
• Contributed to achieving targets through consistent hard work.
• Utilised strong physical stamina for heavy lifting tasks.
• Assured accurate inventory with regular stock checks.
• Liaised effectively with suppliers to ensure prompt delivery of orders.
• Ensured high quality control with meticulous inspection of goods received.

• Sold a variety of products/services
• Assisted customers with product related queries which occasionally required demonstrations
• Articulated knowledge of a wide range of products and services to deliver exceptional customer service for repeated sales
• Advised customers on purchasing large white goods at point of sale
• I regularly exceeded my daily sales target

• Replenish a variety of sections within the food hall
• Signing and sorting international food deliveries into cages
• Trained and competent in health and safety policies
• Awarded title “Top Banana” for going above what was required of my role, completing my tasks, and then assisting other colleagues to get work completed efficiently.