Summary
Overview
Work history
Education
Skills
Timeline
Gerard Marshall

Gerard Marshall

Liverpool,Merseyside

Summary

I am a detail-orientated and self-motivated individual with keen multitasking abilities. Confident in working independently, using initiative to complete tasks quickly, efficiently and with high degree of accuracy.

I am a experienced and approachable individual with professional, friendly and polite manner. I am a confident, quick learner, comfortable working in fast-paced environments.

I maintain excellent quality standards through thorough checks and proactively suggesting process improvements. Hardworking with strength and energy to handle demanding work.

I understand the importance of speed and accuracy to support entire supply chain. I am good at managing time, multitasking and following storage plans.

I am a dependable worker experienced in moving different types of freight. Consistent about meeting targets, following orders and helping team members. Trained in safe practices and equipment operation.

I am willing to update any existing training- Forklift licence and complete any suggested new training requirements.

I can work flexible shift patterns and I am prepared to be flexible within the job description and make myself available as required.

Overview

21
21
years of professional experience

Work history

Adult care Support worker

Brothers of charity
Liverpool, Merseyside
04.2018 - 03.2020
  • Updated first aid and safeguarding training to protect client welfare.
  • Offered clinical support such as medication administration and liaison with professionals involved.
  • Met needs of clients with learning difficulties, Complex mental health issues and subsequent challenging behaviours.
  • Delivered on care plan goals while responsibly managing client budget.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities, whilst carefully managing risks.
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers..
  • Collaborated with clients to clean house and prepare meals with person-centred care approach.
  • Documented accurate and updated caseload records and reports to streamline process.

Warehouse Assistant

The Range
Norwich, Norfolk
03.2015 - 11.2017
  • Communicated with floor managers to determine merchandise placement.
  • Inspected equipment for defects and efficiently performed repairs or maintenance tasks.
  • Routinely assessed load weight to ensure load security in compliance with forklift truck data specifications.
  • Regularly loaded and unloaded heavy and large materials
  • Coordinated with lift truck drivers and production personnel to process orders efficiently.
  • Used strapping and bracing techniques combined with proper balancing, preventing load shifting.
  • Organised inventory to ensure efficient location of merchandise.
  • Manoeuvred forklift safely in congested and confined areas.
  • Handled multiple tasks simultaneously, maximising work efficiency and productivity.
  • Reported damage to racks, faulty equipment and other safety hazards to supervisor for remediation.
  • Cleaned warehouse areas whilst maintaining safety and efficiency.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded materials and goods at designated locations for best project availability.
  • Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
  • Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
  • Fexible to companies needs and would at times be on the shop floor where I could quickly built customer rapport, identifying needs and making appropriate product recommendations to close sales.

Kitchen and retail staff

McDonalds
Norwich, Norfolk
07.2014 - 02.2015
  • Facilitated special dish requests and dietary requirements, exceeding customer expectations.
  • Rotated stock in temperature-controlled storage areas for safe food service.
  • Performed stringent cleaning and disinfecting processes.
  • Plated finishing elements such as salads, garnishes and sauces prior to service.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Used kitchen equipment as instructed and to safety protocols.
  • Received and unloaded new inventory for storage in stores.
  • Manned till and processed and recorded payments for orders.
  • Identified and addressed potential hazards to decrease accidents.

Retail Assistant

Matalan
Liverpool, Merseyside
11.2012 - 09.2013
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
  • Processed product returns, ensuring items were clean and resaleable.
  • Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
  • Received stock deliveries, accurately completing paperwork and updating system records.
  • Designed visual merchandising and window displays to boost footfall.

Warehouse and delivery assistant

Bulky Bobs
Liverpool, Merseyside
11.2010 - 09.2011
  • Checked items each day to ensure accurate delivery records.
  • Reported collection goods and document errors to management, enabling prompt resolution.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
  • Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Completed daily pre-trip inspection checklists ahead of customer collections, maintaining order and delivery accuracy.

Retail Assistant

Topshop
Liverpool, Merseyside
06.2007 - 07.2009
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
  • Processed product returns, ensuring items were clean and resaleable.
  • Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
  • Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
  • Received stock deliveries, accurately completing paperwork and updating system records.
  • Designed visual merchandising and window displays to boost footfall.

Newsagents Shop Salesperson

Private
Liverpool, Merseyside
03.2006 - 09.2006

Retail Assistant

Topshop
Liverpool, Merseyside
04.2004 - 04.2006

Warehouse assistant

Shipping services
Liverpool, Merseyside
01.2003 - 02.2004

Newsagent shop salesperson

private
Liverpool, Merseyside
05.2002 - 11.2002

Bartender

Dinos and The Magnet bars
Liverpool, Merseyside
12.1999 - 04.2002
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Maintained bar stocks, replenishing daily as necessary.

Carpert fitter

Bogans carpets
Liverpool, Merseyside
09.1999 - 12.1999

Education

Reach forklift truck licence - Driving

uncertain- funded by employer The Range, Norwich
/2015 -

Counterbalance Forklift truck licence- -

Total linguistics, Liverpool
/2014 -

GCSEs - English c, Maths D, Double award science D, PE , History D, French C and Design and technology C c

Breckfield secondary school, Liverpool

Skills

  • Target driven
  • Loading and unloading techniques
  • Machinery operation
  • Manual handling
  • Warehouse environment safety
  • Forklift truck operations
  • Safety compliance
  • Materials handling and transport
  • Ability to work within a team to high standards and be self motivated
  • Flexible to duties and ability to learn new duties


Timeline

Adult care Support worker - Brothers of charity
04.2018 - 03.2020
Warehouse Assistant - The Range
03.2015 - 11.2017
Kitchen and retail staff - McDonalds
07.2014 - 02.2015
Retail Assistant - Matalan
11.2012 - 09.2013
Warehouse and delivery assistant - Bulky Bobs
11.2010 - 09.2011
Retail Assistant - Topshop
06.2007 - 07.2009
Newsagents Shop Salesperson - Private
03.2006 - 09.2006
Retail Assistant - Topshop
04.2004 - 04.2006
Warehouse assistant - Shipping services
01.2003 - 02.2004
Newsagent shop salesperson - private
05.2002 - 11.2002
Bartender - Dinos and The Magnet bars
12.1999 - 04.2002
Carpert fitter - Bogans carpets
09.1999 - 12.1999
uncertain- funded by employer The Range - Reach forklift truck licence, Driving
/2015 -
Total linguistics - Counterbalance Forklift truck licence- ,
/2014 -
Breckfield secondary school - GCSEs, English c, Maths D, Double award science D, PE , History D, French C and Design and technology C c

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Gerard Marshall