Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Georgina Prouse

Budleigh Salterton,Devon

Summary

I am someone who has extensive expertise in fostering teamwork, leadership, and inclusivity in outdoor environments. Been doing it since 2018 when started with ATC and learning the skills I have now and being able to be professional and go to parades and travel to places or learn new skills and be with varied people when I went to camps. Also being used to being in varied weather conditions and pushing through when difficult. I have knowledge in rescue techniques, safety protocols, and adapting tasks to suit diverse participants while maintaining a calm and composed demeanour under pressure. I adept at problem-solving to ensure full participation, with strong communication skills to guarantee clarity and understanding for all. I'm good at multitasking, time management, and team building, with a commitment to creating safe and engaging experiences for individuals of all skill levels.

I'm customer-oriented with strong history of leading teams to meet or exceed objectives like when going on expeditions with my course at current at Bicton college and helping peers with their struggles whether mentally or physically to help support and push through. Im dedicated and hardworking with internal drive to deliver sessions that people enjoy and learn new skills to set them up for life. I'm a tactical team builder with strong background in training and team development with providing and teaching a new skill infront of a group of peers and joining in. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

7
7
years of professional experience

Work history

Work experience with animals

Carla Warnes
Hartland, Devon
04.2025 - 05.2025
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Improved efficiency and productivity by acquiring new skills.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Ensured safe environment for animals by maintaining clean and healthy living conditions.
  • Improved animal wellbeing by providing daily care, feeding and cleaning tasks.
  • Understood needs of different types of animals.
  • Protected from risk by using protective equipment where appropriate.
  • Managed all gardening duties to maintain an aesthetically pleasing outdoor space.
  • Managed gardening activities to keep outdoor spaces neat and attractive.
  • Adapted quickly to changing weather conditions when performing outdoor cleaning duties; maintained productivity even in less-than-ideal circumstances.
  • Worked outdoors in varying weather conditions, demonstrating resilience and dedication to job duties.

Front of house team member

Ann Adams
Hartland , Devon
05.2024 - 09.2024
  • Communicated effectively with kitchen staff to ensure timely delivery of meals.
  • Maintained high standards of customer service during peak times.
  • Recommended menu items to guests, enhancing their dining experience.
  • Contributed to team success by maintaining cleanliness and organisation in work areas.
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Confidently managed customer requests by listening actively to concerns and providing positive solutions.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Alerted kitchen teams to specific guest criteria, including food allergies and intolerances.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Greeted customers, presented menus and shared information about available special items.

Cadet at ATC (air cadets)

Zoe Hill
Hartland, Devon
09.2018 - 09.2021
  • Facilitated field exercises for practical learning experience.
  • Strengthened teamwork by conducting group tasks.
  • Ensured cleanliness and orderliness of living quarters at all times.
  • Improved fitness levels by regular physical training sessions.
  • Upheld strict uniform and grooming standards within the unit.
  • Aided in navigation during expeditions, enhancing group efficiency.
  • Demonstrated leadership skills to boost troop morale.
  • Adapted quickly in changing environments whilst maintaining composure under pressure.
  • Managed emergency situations, ensuring safety of fellow cadets.
  • Trained in basic first aid principles to provide emergency medical assistance.
  • Demonstrated marching, turning and saluting at cadet events.
  • Promoted camaraderie through various team-building activities.
  • Acted as liaison for better communication within the group.

Education

GCSEs - Maths grade 5

Bicton college
Budleigh Salterton, Devon
09/2024 - 07/2025

Functional skills level 2 - English

Bicton college
Budleigh Salterton
09/2024 - 07/2025

Level 1 - Vocational studies/ progressive pathways

Bicton college
Budleigh Salterton, Devon
09/2024 - 07/2025

Basic Life support course - Basic life support certificate with automated external defibrillator

Hartland Air Cadets
Hartland Devon
03/2019 - 03/2022

Skills

  • Patience and perseverance
  • Outdoor enthusiasm
  • Rescue techniques knowledge
  • Teamwork skills and empathy in general and for beginners
  • Inclusive with all
  • Problem solving so everyone can take part
  • Calm under pressure
  • Team building
  • Leadership
  • Knowledge of safety around equipment, outdoor places and evolving tasks suitable for participants
  • Multitasking
  • Hard working
  • Time management
  • Communication skills and making sure everyone understands

Affiliations

  • Being in nature and trying new outside skills like I've been learning to surf recently
  • Enjoy kayaking and team building activities like raft building
  • Going to the gym and bouldering to get strength and fitness up
  • Love being at the beach and seeing the sunset and waves and live near the coast at Hartland

Accomplishments

In air cadets (ATC) I got best cadet of the year trophy as well as the blue badges in Leadership and teamwork skills, shooting and radio. Done cross country as a kid and took part in a hockey tournament for Devon and Cornwall and got Bronze. Also done a mindfulness course and a maths course too and got gold with the maths one.

References

Karl Watson (tutor on my course of Outdoor adventure course level 3)- karl.watson@cornwall.ac.uk

Zoe Hill- hartlandatc@btinternet.com

Carla Warnes- carla@fosfelle.co.uk

Ann Adam’s- ann.buckingham.adams@gmail.com

Timeline

Work experience with animals

Carla Warnes
04.2025 - 05.2025

Front of house team member

Ann Adams
05.2024 - 09.2024

Cadet at ATC (air cadets)

Zoe Hill
09.2018 - 09.2021

GCSEs - Maths grade 5

Bicton college
09/2024 - 07/2025

Functional skills level 2 - English

Bicton college
09/2024 - 07/2025

Level 1 - Vocational studies/ progressive pathways

Bicton college
09/2024 - 07/2025

Basic Life support course - Basic life support certificate with automated external defibrillator

Hartland Air Cadets
03/2019 - 03/2022
Georgina Prouse