Summary
Overview
Work History
Education
Skills
Date of birth
Accomplishments
Timeline
Generic

Georgia Hoare

Hoveton,Norfolk

Summary

A dedicated and detail-oriented professional with extensive experience in administrative support, diary management, payroll processing, and personal assistant duties. Known for being hardworking, reliable, and proactive, with a strong ability to assist colleagues and clients alike in a fast-paced environment. Committed to providing exceptional support, maintaining confidentiality, and delivering results on time. Always eager to contribute to team success and take on new challenges to help where necessary.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

FITTING COORDINATOR / FITTING DIARY MANAGER

DESIGNER CONTRACTS
Norwich, Norfolk
09.2024 - Current
  • Promoted after only 4 months, during my 6 month probation period, to be more involved in complex diary management.
  • Handled high-level administrative tasks to support senior management.
  • Managing the fitting schedules for 30+ sites and around 15 fitters at any one time. Ensuring plots were fitted to strict deadlines whilst monitoring the efficient workload and salaries for all fitters.
  • Led and managed administrative staff helping with any queries to maintain smooth daily operations.
  • Processing fitters payments and invoices in a timely manner with enhanced attention to detail to minimise errors,
  • Investigated issues affecting operations, prepared solutions swiftly and helped correct problems.

SALES ORDER ADMINISTRATOR

DESIGNER CONTRACTS
Norwich, Norfolk
04.2024 - 09.2024
  • Process sales orders & purchase orders ensuring accuracy to fulfill site requirements for 30+ sites at any one time.
  • Assumed responsibility of outlet store staff duties.
  • Answered inbound phone calls, resulting in excellent customer service provided to clients.
  • Proficiency in the multiple software required within the company.
  • Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Oversaw the fitting diary to maintain updated accurate records.

HEAD OF ADMINISTRATION

RCW LONDON LTD
Hatton Garden, London, Remote (home based)
03.2017 - 02.2024
  • To handle all commercial account managers and support them with all after-sales administrative tasks.
  • Handle 3 main company email accounts dealing with all emails and responses.
  • Use Microsoft and excel on a daily basis maintaining client databases, run reports and creating all client documents.
  • Coordinated hiring, recruitment and training strategies.
  • Developed organisational policies for administrative and internal controls.
  • Programmed CRM system (hubspot) and regularly maintain organisation and optimisation of the CRM system.
  • Working solely in this role then allowed me to have a laptop and work remotely from home with trust of managing directors, which developed my verbal and written communication skills even further.
  • Gained advanced knowledge of the luxury watch industry including basic understanding of the luxury jewellery and diamond sectors.

SALES ASSOCIATE

IMPERIAL WINES & SPIRITS
Bank, London
01.2017 - 03.2017
  • To handle existing and potential clientele.
  • Handle a high volume (200-250) outbound calls per day.
  • Meet monthly kea's.
  • Have a polite, professional and friendly telephone manner.
  • Offered friendly,efficient customer service and handled challenging situations with ease.

COUNTER ASSISTANT

NEW REGAL FISH BAR
Elm Park, Essex
01.2015 - 09.2015
  • To serve clients in a friendly manner.
  • To manage the taking of monies and ensuring the register till is correct at the end of the evening.
  • To clean and maintain all preparation areas and front of shop at all times.

Education

GCSEs -

HALL MEAD SCHOOL
09.2014 - 06.2016

HAVERING SIXTH FORM COLLEGE
09.2016 - 01.2017

GCSEs -

WILLIAM EDWARDS ACADEMY
09.2011 - 06.2014

Skills

  • General administration
  • Time management / Diary management
  • Leadership
  • Payroll administration
  • Problem-solving
  • Google Workspace
  • Microsoft office suite proficiency

Date of birth

14.01.2000

Accomplishments

  • Designer Contracts East Anglia - Employee of the year 2024

Timeline

FITTING COORDINATOR / FITTING DIARY MANAGER

DESIGNER CONTRACTS
09.2024 - Current

SALES ORDER ADMINISTRATOR

DESIGNER CONTRACTS
04.2024 - 09.2024

HEAD OF ADMINISTRATION

RCW LONDON LTD
03.2017 - 02.2024

SALES ASSOCIATE

IMPERIAL WINES & SPIRITS
01.2017 - 03.2017

HAVERING SIXTH FORM COLLEGE
09.2016 - 01.2017

COUNTER ASSISTANT

NEW REGAL FISH BAR
01.2015 - 09.2015

GCSEs -

HALL MEAD SCHOOL
09.2014 - 06.2016

GCSEs -

WILLIAM EDWARDS ACADEMY
09.2011 - 06.2014

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Georgia Hoare