Summary
Overview
Work History
Education
Skills
Awards
Date of birth
Timeline
Generic

Georgia Hoare

Hoveton,Norfolk

Summary

A dedicated and detail-oriented professional with extensive experience in administrative support, diary management, payroll processing, and personal assistant duties. Known for being hardworking, reliable, and proactive, with a strong ability to assist colleagues and clients alike in a fast-paced environment. Committed to providing exceptional support, maintaining confidentiality, and delivering results on time. Always eager to contribute to team success and take on new challenges to help where necessary.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Fitting Coordinator / Fitting Diary Manager

Designer Contracts
Norwich, Norfolk
09.2024 - 04.2025
  • Promoted after only 4 months, during my 6 month probation period, to be more involved in complex diary management.
  • Handled high-level administrative tasks to support senior management.
  • Ensured timely responses to emails to enhance communication flow.
  • Managing fitting schedules for 30+ sites and around 15 fitters at any one time. Ensuring plots were fitted to strict deadlines whilst monitoring efficient workload and cohesive salaries for all fitters.
  • Led and managed administrative staff helping with any queries to maintain smooth daily operations.
  • Processing fitters payments and invoices in a timely manner with enhanced attention to detail to minimise errors. Distribute all fitters invoices weekly prior to payments with minimal queries raised.
  • Investigated issues affecting operations, prepared solutions swiftly and helped correct problems.
  • Managed complex diaries, ensuring seamless executive schedules.

Administrator

Designer Contracts
Norwich, Norfolk
04.2024 - 09.2024
  • Process complex sales orders & purchase orders ensuring accuracy to fulfil site requirements for 30+ sites at any one time.
  • Assumed responsibility of outlet store staff duties.
  • Maintained detailed records of purchase orders, invoices, and deliveries for transparency purposes.
  • Answered inbound phone calls, resulting in excellent customer service provided to clients.
  • Handles incoming post and email queries ensuring they are allocated/directed to the correct department.
  • Proficiency in the multiple software required within the company.
  • Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Oversaw the fitting diary to maintain updated accurate records.
  • Prioritised tasks for improved productivity.
  • Creating and maintaining complex spreadsheets for accurate records.

Head of Administration / PA to Director

RCWLondon LTD
Hatton Garden, London, Remote (home based)
03.2017 - 02.2024
  • To handle and liaise with all commercial account managers and support them with all after-sales administrative tasks.
  • Handle 3+ main company email accounts dealing with all emails and responses.
  • Use Microsoft and excel on a daily basis maintaining client databases, run reports and creating all client documents.
  • Completed payroll using Sage accurately and punctually to maintain comprehensive records.
  • Management of sales commission logs and all payments/credits to ensure accuracy in all payments made/received.
  • Coordinated hiring, recruitment and training strategies.
  • Developed organisational policies for administrative and internal controls.
  • Programmed CRM system (hubspot) and regularly maintain organisation and optimisation of the CRM system.
  • Formatted company bank accounts and statements in preparation for the accountant to run yearly accounts and quarterly VAT returns.
  • Increased operational efficiency through meticulous record keeping.
  • Working solely in this role then allowed me to have a laptop and work remotely from home with trust of managing directors, which developed my verbal and written communication skills even further.
  • Gained advanced knowledge of the luxury watch industry including basic understanding of the luxury jewellery and diamond sectors.

Accounts assistant

Langdon Hills Golf & Country Club
Bulphan, Thurrock
06.2021 - 07.2021
  • Conducted bank reconciliations regularly to maintain accurate records.
  • Conducted daily takings (cash/card) reconciliations to minimise discrepancies.
  • Daily logging of payments with a breakdown of source and type.
  • Prepared financial reports.
  • Improved accuracy of financial data by conducting thorough checks.

Sales Associate

Imperial Wines & Spirits
Bank, London
01.2017 - 03.2017
  • To handle existing and potential clientele.
  • Handle a high volume (200-250) outbound calls per day.
  • Meet monthly kpi's.
  • Have a polite, professional and friendly telephone manner.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Counter assistant

New Regal Fish Bar
Elm Park, Essex
01.2015 - 09.2015
  • To serve clients in a friendly manner.
  • To manage the taking of monies and ensuring the register till is correct at the end of the evening.
  • To clean and maintain all preparation areas and front of shop at all times.
  • Handled cash transactions, ensuring accurate accounting at end of shift.

Education

HAVERING SIXTH FORM COLLEGE
09.2016 - 01.2017

GCSEs -

HALL MEAD SCHOOL
09.2014 - 06.2016

GCSEs -

WILLIAM EDWARDS ACADEMY
09.2011 - 06.2014

Skills

  • General administration
  • Time management
  • Complex diary management
  • Leadership
  • Payroll administration & processing
  • Accounts administration / Financial reporting
  • Problem-solving
  • Google Workspace
  • Microsoft office suite proficiency
  • Sage payroll proficiency

Awards

Designer Contracts East Anglia - Employee of the Year 2024

Date of birth

14.01.2000

Timeline

Fitting Coordinator / Fitting Diary Manager

Designer Contracts
09.2024 - 04.2025

Administrator

Designer Contracts
04.2024 - 09.2024

Accounts assistant

Langdon Hills Golf & Country Club
06.2021 - 07.2021

Head of Administration / PA to Director

RCWLondon LTD
03.2017 - 02.2024

Sales Associate

Imperial Wines & Spirits
01.2017 - 03.2017

HAVERING SIXTH FORM COLLEGE
09.2016 - 01.2017

Counter assistant

New Regal Fish Bar
01.2015 - 09.2015

GCSEs -

HALL MEAD SCHOOL
09.2014 - 06.2016

GCSEs -

WILLIAM EDWARDS ACADEMY
09.2011 - 06.2014

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Georgia Hoare