GEORGIA BUGLA

Advised customers on optimal product combinations based on lenses and frame prescriptions.

Styled customers with new frames, focusing on colour, shape, fit, and prescription needs.

Developed a tracking system to minimise risks of missing or unaccounted orders.

Assisted the manager and optician in daily operations, including independent opening and closing procedures.

Trained two new staff members, sharing acquired knowledge and best practices.

Presented franchise updates through whiteboards in meetings, ensuring team awareness and compliance.

Facilitated team adaptation to a new computer system through ongoing support.

• Improved website aesthetic by proposing a new design and colour scheme after discussing customers' issues and requirements.
• Designed digital illustrations to offer style inspiration to customers.
• Redesigned the product brochure to improve layouts and general quality, accurately representing and emphasizing the quality of the brand to attract more sales.
• Ensured consistency by standardising product photographs to a new specification.
• Assisted in photoshoots, organising images and arranging products.
• Optimised the results of photoshoots by selecting and editing the best lifestyle images, ready for their website and social media use.
• Reduced delays in fulfilling orders by dyeing and polishing large batches of men's custom patina leather belts.

• Painted a variety of pet portraits using oil paints or watercolour, communicating with the customer throughout the process resulting in glowing reviews.
• Attracted new customers by promoting my work on Instagram, Facebook and TikTok.
• Created a website with a gallery and all the necessary information about the process.

• Personally earned over 30 five star reviews for the restaurant on Google.
• Managed assigned sections of the restaurant, ensuring customer satisfaction.
• Improved my interpersonal and time management skills.
• Created a welcoming environment for customers of the restaurant and functions, attending to their needs with care and promptness.
• Adapted to working at different venues where required.

• Helped to set up events at different locations, understanding the high standards of the company and the pressures of the day.
• Served champagne to arriving guests, topping up glasses throughout the day.
• Helped to prepare and serve canapés, equally distributing to guests.
• Worked as a team to serve the pre ordered courses in a specific order according to dietary requirements, clearing tables efficiently and discreetly.

• Supervised up to 35 children under the age of 12.
• Welcomed parents and children at the beginning of each session, answering any questions and taking necessary information.
• Assisted the leader with demonstrations and helped the children with the experiments so they could benefit from each task.
• Helped set up each day, organised and packed away at the end of the day.