Summary
Overview
Work history
Education
Skills
Timeline
Generic

Georgia Banks

Birmingham,West Midlands

Summary

Results-driven and customer-focused professional with experience across financial services, B2B sales, and retail environments. Proven ability to build strong client relationships, achieve sales targets, and deliver exceptional customer service. Skilled in consultative selling, account management, financial administration, and maintaining compliance standards. Adaptable, target-oriented, and committed to delivering positive customer experiences in fast-paced settings.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Member Services Officer

Serve and Protect Credit Union
Birmingham, West Midlands
2024.04 - Current

Customer-focused financial services professional with experience supporting members in a credit union environment. Skilled in account management, financial transactions, and delivering high-quality member service. Proven ability to build strong member relationships, ensure regulatory compliance, handle confidential financial information, and contribute to team targets. Adept at problem-solving, resolving queries efficiently, and promoting financial products and services to meet member needs.

Indoor Sales Advisor

Rentokil - Initial Medical
Birmingham, West Midlands
2022.10 - 2024.04

Results-driven sales professional with experience in outbound and inbound sales within the healthcare and hygiene services sector at Rentokil Initial Medical. Skilled in lead generation, consultative selling, account management, and closing sales to achieve and exceed revenue targets. Confident in building strong client relationships, identifying customer needs, and presenting tailored service solutions. Experienced in maintaining high levels of customer satisfaction in a fast-paced sales environment.

Beauty specialist

Boots
Derby, Derbyshire
2018.04 - 2020.02

Customer-focused Beauty Specialist with experience delivering personalised skincare, fragrance, and cosmetics consultations in a fast-paced retail environment at Boots. Skilled in product recommendations, driving sales through exceptional service, and building loyal customer relationships. Confident in conducting product demonstrations, promoting new launches, and maintaining high visual merchandising standards. Passionate about beauty trends and committed to providing an outstanding in-store customer experience.

Education

A-Levels - Drama and Theatre Studies, English Language, Psychology.

Bilborough College
Nottingham
2015.09 - 2017.06

Certificate of Higher Education - Health Studies

Birmingham City University
Birmingham
2019.09 - 2020.06

Skills

  • Informed decision making
  • Customer Service & Relationship Building
  • Consultative & Target-Driven Sales
  • Account Management & Client Retention
  • Financial Transactions & Administrative Support
  • Lead Generation & Upselling
  • Regulatory Compliance & Confidentiality
  • Communication & Teamwork

Timeline

Member Services Officer

Serve and Protect Credit Union
2024.04 - Current

Indoor Sales Advisor

Rentokil - Initial Medical
2022.10 - 2024.04

Certificate of Higher Education - Health Studies

Birmingham City University
2019.09 - 2020.06

Beauty specialist

Boots
2018.04 - 2020.02

A-Levels - Drama and Theatre Studies, English Language, Psychology.

Bilborough College
2015.09 - 2017.06
Georgia Banks