Georgeta Maria Stefan
London
Summary
Approachable, conscientious individual with history of delivering exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with teams. Demonstrates strong attention to detail and fast-paced learning. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Experienced Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Barista
Cafe Barcelona
London
2023.01 - 2023.12
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Inspected completed orders, verifying against ticket and quality standards.
- Stocked counters, refrigerators and food service bars with fresh supplies.
- Refilled replenishables and chilled ingredients, recording out-of-stock items for re-ordering.
Chef
Canvedish Lodge Nursery
London
2021.10 - 2022.12
- Enforced safe food-handling, preparation and storage protocols to reduce risk of food-borne illnesses.
- Tracked ingredient use and portioning, identifying opportunities to reduce costs and improve profitability.
- Utilised proper cleaning techniques to sanitise counters and utensils, enabling safe preparation of raw produce.
- Planned menus with diverse and seasonal dishes using sustainable, locally sourced produce.
- Monitored kitchen operations to spot and correct issues impacting team performance or quality.
- Built attractive displays of food items, enticing customers to make additional purchases.
- Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
- Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
Kitchen assistant
Highfield House Fairlie Healthcare
London
2021.02 - 2021.02
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
- Assembled dishes and finalised plating of customer orders.
- Maintained organised kitchen stations with meticulous care and precision, promoting team productivity.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Assisted in preparation of meals to exact recipes.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
Education
RFQ level6/ SCQF level10/CQFW level6 - Land Planning
University of Geography
Bucuresti Romania 2006.02 - 2009.07
Skills
- Children engagement techniques
- Safe food handling
- Food preparation
- Menu planning
- Teamwork
- Leadership
- Public relations
- Communication skills
- Multilingual
- Latte art
- Quick learner
- Foam art
- Sandwich preparation
Affiliations
- As an avid reader, I appreciate the power of words to inspire and communicate ideas. This interest enhances my communication skills and creativity. I have an inquisitive mind and enjoy learning new things , for example, languages . I love engaging in outdoor activities such as camping, which allows me to maintain a healthy lifestyle while fostering teamwork, resilience and problem-solving skills . As a keen photographer, I enjoy capturing moments that tell compelling stories. These hobby helps my creativity and attention to detail.
Certification
NVQ level 2 commie chef 2017-2018
Languages
English
Fluent
Romanian
Native
Spanish
Upper intermediate
Timeline
Barista
Cafe Barcelona
2023.01 - 2023.12
Chef
Canvedish Lodge Nursery
2021.10 - 2022.12
Kitchen assistant
Highfield House Fairlie Healthcare
2021.02 - 2021.02
RFQ level6/ SCQF level10/CQFW level6 - Land Planning
University of Geography
2006.02 - 2009.07