GEORGE SAROHI
Arlesey,Central Bedfordshire
Summary
Dedicated professional with a strong foundation in customer service excellence, demonstrated through the ability to provide friendly, efficient, and professional service even in high-pressure environments. Skilled in clear and confident communication, active listening, and effectively addressing customer enquiries or complaints to ensure satisfaction. Adept at teamwork and collaboration within fast-paced settings, maintaining a positive attitude while supporting colleagues to achieve smooth daily operations. Proficient in problem-solving by resolving issues promptly and professionally while adhering to company procedures. Committed to delivering exceptional service and fostering a welcoming atmosphere for customers.
Overview
2
2
years of professional experience
Work history
Team Member / Front of House
Harry Ramsden’s
Baldock, Hertfordshire
2023.12 - Current
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Assisted in stock take, maintaining sufficient inventory at all times.
- Provided excellent customer service to enhance business reputation.
- Displayed teamwork skills to improve overall productivity.
- Ensured workplace cleanliness with regular maintenance tasks.
Education
GCSEs -
Samuel Whitbread Academy
Shefford, Central Bedfordshire 09/2020 - 06/2023
Business
North Hertfordshire College
Hitchin, Hertfordshire 09/2023 - 06/2025
Skills
Communication Skills
Clear and confident communication with customers and team members Able to listen actively and respond appropriately to questions, complaints or special requests
Maintenance Awareness
Customer Service Excellence
Providing friendly, efficient, and professional service to every customer Skilled at creating a welcoming atmosphere, handling enquiries and ensuring a positive experience even during busy periods This is shown during my time at Harry Ramsden’s
Teamwork & Collaboration
Working effectively as part of a fast-paced team to ensure smooth daily operations Supporting colleagues and maintaining a positive attitude
Problem-Solving
Quick to resolve customer issues or service delays calmly and professionally, ensuring customer satisfaction while following company procedures
HOBBIES AND INTERESTS
Playing football - previously played at school level. Developing key skills such as teamwork as playing football involves interaction with my teammates as well as listening to a coach to help me improve my game., Gym - helping to develop a strong mindset which can help to achieve my goals and also help to stay motivated which benefits my personal and work life.
GCSE RESULTS
- Maths - Grade 4
- English Literature and Language - Grade 5,4
- Combined Science - Grade 4
- GCSE Business - Grade 4
Affiliations
- Going to the gym on a weekly basis.
- Enjoy watching and playing football.
- Music.
Languages
Punjabi
Beginner
Timeline
Team Member / Front of House
Harry Ramsden’s
2023.12 - Current
GCSEs -
Samuel Whitbread Academy
09/2020 - 06/2023
Business
North Hertfordshire College
09/2023 - 06/2025