GEORGE BAKALOV
Thornton Heath,Croydon
Summary
Accomplished professional specializing in senior-level collaboration and leadership with a strong commitment to corporate responsibility. Proven track record in business development and sales strategy, complemented by technical proficiency and regulatory compliance expertise. Skilled in recruitment, brand development, and customer relationship management, with a focus on profit and loss reporting. Experienced in driving business process improvements to enhance operational efficiency and achieve organizational objectives.
Overview
23
23
years of professional experience
Work history
Managing director
Little Bay Restaurant
Croydon
2016.01 - 2022.01
- Assisted in managing iconic restaurant in South London.
- Supported improvements to service and menu while preserving classic dishes.
- Helped create new brunch menu with bespoke cocktails and homemade drinks.
- Facilitated live entertainment increase to five days a week.
- Organised Christmas menu and promoted dining experience on Christmas Day and Boxing Day.
- Managed daily management duties including staff rota and maintenance.
- Ensured health and safety compliance and recruited new team members.
- Maintained high service standards throughout operations during pandemic.
- Developed popular takeaway and delivery service with three partners.
Floor Manager
Grain Store Cafe & Bar
Gatwick Airport
2015.01 - 2016.01
- Assisted in airport operations in a senior management role at a popular London restaurant.
- Supported team in achieving high industry standards through comprehensive training.
- Secured full blue security pass for Gatwick Airport and completed fire and security training.
Restaurant Manager
Hen Restaurant
Brighton
2014.01 - 2015.01
- Oversaw daily operations for restaurant, ensuring efficiency and profitability.
Managed staff scheduling and led weekly financial reporting processes.
Developed and implemented ethical leadership strategies that enhanced team performance.
Assistant Manager
Little Bay Restaurant
Brighton
2010.01 - 2015.01
- Assisted in launching Brighton location to support brand expansion.
- Established supply chains and recruited staff to aid operations.
- Delivered events to enhance customer engagement and satisfaction.
Real Estate Agent
Community Realty
Atlanta, Georgia
2004.01 - 2008.01
- Led initiatives to qualify clients through comprehensive credit checks and financial assessments.
Directed property search and viewing processes for buyers, ensuring tailored experiences.
Prepared detailed school reports, tax records, and area sales reports to inform client decisions.
Sourced lenders and negotiated offers to optimise buyer outcomes.
Finalised inspections and closures, ensuring compliance and satisfaction.
Strategically prepared exclusive agency contracts and developed impactful marketing strategies for sellers.
Designed promotional leaflets and organised successful open houses to enhance visibility.
Negotiated effectively to secure favourable terms during inspections and closures.
Oversaw rental property management, establishing contracts and innovative marketing strategies.
Implemented effective advertisements and tenancy agreements, conducting thorough credit checks and inspections.
Managed ongoing maintenance and operations of rental properties, ensuring high standards. - Maintained a high level of professionalism at all times, promoting a positive image of the company in public dealings.
- Prepared accurate legal documentation for all transactions, avoiding potential disputes.
- Assessed client needs and financial abilities, offering tailored advice accordingly.
- Facilitated open house viewings for potential buyers to engage interest.
Assistant Manager
Nakato Japanese Restaurant
Atlanta
1999.01 - 2008.01
- Managed all aspects of catering logistics for Nakato Restaurant, ensuring timely meal delivery for Delta Airlines flights.
Elevated from commi waiter to assistant manager, demonstrating strong work ethic and English proficiency.
Oversaw seating arrangements and handled cash and sales reports as a host and cashier.
Coordinated daily food deliveries, efficiently managing logistics between restaurant and airport kitchen.
Led catering operations for prestigious clients, including Four Seasons and Ritz Carlton hotels, enhancing service quality and reputation.
Education
BA - Applied Linguistics
Southwestern University
BulgariaIATA (International Air Transport Association) Airport Ramp - IELTS, English Language Grammar & Skills
Brighton City College
Skills
- Senior-Level collaboration
- Leadership excellence
- Corporate responsibility commitment
- Results orientation
- Technical proficiency
- Knowledge of regulatory compliance
- Recruitment and retention strategy
- Business development
- Sales strategy development
- Brand development
- Customer relationship management
- Profit and loss reporting
- Business process improvement
REFERENCES
- Piter, Ilic, Owner of Little Bay Restaurant, 07773 782868, Little Bay Restaurant, Croydon
- Shona, Mulvaney, GM of Grain Store Bar & Cafe, 07872 606625, Grain Store Bar & Cafe, Gatwick Airport
- Philip, Ilic, Owner of Hen Restaurant, 07773 030799, Hen Restaurant, Brighton
- Sachi, Takahara, Owner of Nakato Restaurant, Nakato Restaurant, Atlanta, GA, www.nakatorestaurant.com
INTERESTS
Interest in Art, Photography, Music, Travelling, Drawing, Woodworking, Education, Films, Theatre, Books, Mountain Climbing and Skiing.
Languages
English
Proficient (C2)
Bulgarian
Proficient (C2)
Russian
Proficient (C2)
Timeline
Managing director
Little Bay Restaurant
2016.01 - 2022.01
Floor Manager
Grain Store Cafe & Bar
2015.01 - 2016.01
Restaurant Manager
Hen Restaurant
2014.01 - 2015.01
Assistant Manager
Little Bay Restaurant
2010.01 - 2015.01
Real Estate Agent
Community Realty
2004.01 - 2008.01
Assistant Manager
Nakato Japanese Restaurant
1999.01 - 2008.01
BA - Applied Linguistics
Southwestern University
IATA (International Air Transport Association) Airport Ramp - IELTS, English Language Grammar & Skills
Brighton City College