Genevieve Charles
Nottingham,Nottinghamshire
Summary
Motivated professional with a focus on social service and welfare work.
Enthusiasm for aiding vulnerable populations shines through commitment to empathetic communication and problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Welfare Worker
Wilson's Foundation
Lagos, North Ayrshire
2022.01 - 2025.12
- Conduct client assessments to identify needs and challenges.
- Develop and implement individualised support plans for more than 50 Clients.
- Plan, organise, and facilitate community outreach programs to more than 10 communities.
- Conduct digital literacy and skills workshops for over 100 vulnerable populations.
- Develop and implement youth mentorship programs to reduce isolation and foster growth.
- Collaborate with over 30 community stakeholders, organisations, and partners to address community needs.
- Prepared over 300 reports, presentations, and case documentation with accuracy and clarity.
- Promote inclusivity and demonstrate cultural competence when working with individuals from diverse backgrounds.
- Support Foundation’s initiatives by contributing to strategic planning and problem-solving efforts.
Fire & Rescue Service
Federal Airport Authority of Nigeria
Lagos, North Ayrshire
2018.01 - 2022.11
- Responded to emergencies and Crises involving over 30 vulnerable individuals, demonstrating calm decision-making.
- Worked collaboratively with over 30 multi-agency partners, including police, ambulance services, and local authorities.
- Promoted safeguarding, public safety, and prevention through community education and risk-reduction initiatives.
- Conducted dynamic risk assessments with 50 agencies, safeguarding life, property, and community well-being.
- Maintained accurate incident records while adhering to strict professional, ethical, and confidentiality standards.
Education
Master of Arts - SOCIAL WORK
Nottingham Trent University
NottinghamB.Tech - INDUSTRIAL CHEMISTRY
Federal University of Technology
OwerriSkills
- Confidentiality & Professional Boundaries
- Risk Assessment and Management
- Emotional Intelligence and De-escalation
- Cultural competence and diversity awareness
- Crisis intervention and conflict resolution
- Case management and client advocacy
- Mediation and negotiation skills
- Assessment and intervention planning
- Knowledge of safeguarding policies and procedures
Certification
- safeguarding Children and Adults
- Data Protection and GDPR Awareness
VOLUNTEER WORK
National reproductive health scheme, Peer Education Trainer, 2016, 2018, Actively coordinated with a team of over 50 trainers to create awareness on reproductive health, prevention and care.
Timeline
Welfare Worker
Wilson's Foundation
2022.01 - 2025.12
Fire & Rescue Service
Federal Airport Authority of Nigeria
2018.01 - 2022.11
Master of Arts - SOCIAL WORK
Nottingham Trent University
B.Tech - INDUSTRIAL CHEMISTRY
Federal University of Technology