Summary
Overview
Work history
Education
Skills
Trained in
Timeline
Generic

Gemma Haggan

LANCASTER,Lancashire

Summary

Compassionate individual with strong communication and problem-solving skills, coupled with deep understanding of client care and support. Proficient in active listening and conflict resolution, ensuring stable and nurturing environment for those in need. Committed to creating positive change and enhancing quality of life for clients.

Overview

3
3
years of professional experience

Work history

Support worker

National Care Group
Lancaster , Lancashire
2023.07 - Current
  • Participated in regular team meetings, enhancing quality of care provided.
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
  • Supported daily living skills training which increased client self-sufficiency.
  • Enhanced wellbeing of clients by providing emotional support and companionship.
  • Completed housekeeping tasks resulting in a clean, safe home environment.
  • Provided companionship during outings contributing to an active social life for clients.
  • Built strong client relationships through compassionate care and friendly rapport building.
  • Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
  • Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.

Education

Bachelor of Science - Forensic Psychology

University of Lancashire
Preston
2023-09

High School Diploma - Patisserie And Confectionery

Lancaster And Morecambe College
Lancaster
2023-07

High School Diploma - Mathematics

Lancaster And Morecambe College
Lancaster
2023-06

High School Diploma - Photography

Myerscough College
Preston
2022-06

High School Diploma - English Language And Literature

Myerscough College
Preston
2020-06

Skills

  • Dementia care knowledge
  • Risk assessment application
  • Resilience in difficult situations
  • Empathy for clients
  • Medication Administration
  • Finance management
  • Record-keeping
  • Safeguarding policies
  • Learning disabilities support
  • Daily living assistance
  • Health and safety procedures
  • Client behaviour management
  • Client-Centred approach

Trained in

  • Buccal administration
  • Dementia awareness
  • Epilepsy awareness
  • Medication Management
  • Mental Health
  • Schizophrenia awareness
  • Autism awareness
  • Safety Intervention
  • Basic Life Support
  • Documentation and Record Keeping
  • Equality and Diversity
  • Positive Behavior Support Plans

Timeline

Support worker

National Care Group
2023.07 - Current

Bachelor of Science - Forensic Psychology

University of Lancashire

High School Diploma - Patisserie And Confectionery

Lancaster And Morecambe College

High School Diploma - Mathematics

Lancaster And Morecambe College

High School Diploma - Photography

Myerscough College

High School Diploma - English Language And Literature

Myerscough College
Gemma Haggan