Gemma Brett
Summary
Reliable employee seeking customer service role position. Offering excellent communication and good judgement. Enthusiastic individual who is eager to contribute to team success through hard work, attention to detail and excellent organisational skills. Clear understanding of job roles expected of me. Motivated to learn, grow and excel in at Inspirations Wholesale.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Customer Service Advisor
The Hub Pharmacy
BIRKENHEAD, Merseyside
07.2021 - 09.2022
- During my time working at The Hub Pharmacy i was a trainee level 2 dispenser who achieved my Medicine Counter Assistant qualification.On a daily basis i would:-
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Received incoming supplies and stocked in correct locations.
- Assisted pharmacy staff with preparing medications and filling orders.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Supported operations with filing, copying and faxing.
- Typed and printed out prescription and medication labels.
- Merchandised over-the-counter goods and rotated stock.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
Education
GSCE - English Language,English Lit,Mathematics,R.E. ICT,Health and Social Care,Food Technology
SJP College
Wirral, WRL 09.2015 - 06.2021
Skills
High-quality customer service
Processing payments
Typing medication labels
Assisting pharmacists
Stocking and replenishing
Inbound and outbound calling
Timeline
Customer Service Advisor
The Hub Pharmacy
07.2021 - 09.2022
GSCE - English Language,English Lit,Mathematics,R.E. ICT,Health and Social Care,Food Technology
SJP College
09.2015 - 06.2021