Summary

Overview

Work History

Education

Skills

Timeline

Gemma Brett

Summary

Reliable employee seeking customer service role position. Offering excellent communication and good judgement. Enthusiastic individual who is eager to contribute to team success through hard work, attention to detail and excellent organisational skills. Clear understanding of job roles expected of me. Motivated to learn, grow and excel in at Inspirations Wholesale.

Overview

1

1

year of professional experience

6

6

years of post-secondary education

1

1

Language

Work History

Customer Service Advisor

The Hub Pharmacy

BIRKENHEAD, Merseyside

07.2021 - 09.2022

During my time working at The Hub Pharmacy i was a trainee level 2 dispenser who achieved my Medicine Counter Assistant qualification.On a daily basis i would:-
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Kept pharmacy counter and related areas clean, neat and organized.
Counted and labeled prescriptions with correct item and quantity.
Received incoming supplies and stocked in correct locations.
Assisted pharmacy staff with preparing medications and filling orders.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Supported operations with filing, copying and faxing.
Typed and printed out prescription and medication labels.
Merchandised over-the-counter goods and rotated stock.
Operated cash register and performed front counter tasks to facilitate daily operations.
Counseled customers on medications, appropriate dosage and potential side effects.
Answered customer phone calls to address questions and provide assistance with prescriptions.

Education

GSCE - English Language,English Lit,Mathematics,R.E. ICT,Health and Social Care,Food Technology

SJP College

Wirral, WRL

09.2015 - 06.2021

Skills

High-quality customer service

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Timeline

Customer Service Advisor

The Hub Pharmacy

07.2021 - 09.2022

GSCE - English Language,English Lit,Mathematics,R.E. ICT,Health and Social Care,Food Technology

SJP College

09.2015 - 06.2021