Summary
Overview
Work history
Education
Skills
Event & Volunteering Experience
Additional information
Timeline
Generic

Gemma Ashley

Addingham,Ilkley

Summary

Highly organised and motivated graduate with hands-on experience in football and large-scale sports event operations. Proven ability to support matchday delivery, coordinate logistics, and work effectively within fast-paced, high-performance environments. Strong communication and administrative skills developed through roles in sports hospitality and event volunteering. Passionate about football operations and committed to contributing to the professional delivery of Burnley FC Women’s First Team.

Overview

2
2
years of professional experience
2026
2026
years of post-secondary education

Work history

Team Member

The Devonshire Arms
Skipton, North Yorkshire
2025.09 - Current
  • Provided excellent customer service to enhance business reputation.
  • Displayed teamwork skills to improve overall productivity.
  • Handled difficult customers, resulting in conflict resolution.

Hospitality Staff

Nottingham Forest
2024.09 - 2025.06
  • Delivered high-quality customer service in a fast-paced sporting environment.
  • Supported matchday operations, ensuring efficient service during large-scale events.
  • Communicated effectively with team members to coordinate tasks and resolve issues.
  • Maintained professionalism and accuracy under pressure.

After School Leader & Marketing Support

3 Little Birds Charity
2024.01 - 2024.05
  • Planned and delivered structured activities, strengthening organisation and planning skills.
  • Supported social media and communications to improve engagement.
  • Built relationships with children, parents, and staff to support participation.

Education

Bachelor of Arts - Criminology

University of Nottingham
Nottingham
2022.09 - 2025.07

GCSEs -

A Levels -

Bloxham School
2020.09 - 2022.07

Skills

  • Event coordination
  • Logistics management
  • Stakeholder communication
  • Customer service
  • Team collaboration
  • Attention to detail
  • Digital proficiency

Event & Volunteering Experience

  • Nottingham Forest Netball Club, Launch Volunteer (05/2025 - 06/2025). Supported coordination of matchday operations, assisting with event setup and delivery. Helped manage logistics to ensure smooth running of activities during live events. Engaged with spectators to enhance overall event experience.Worked collaboratively with staff to deliver a successful launch event.
  • British Transplant Games, Volunteer (08/2025). Selected to support delivery of a national multi-sport competition. Assisted with athlete coordination, logistics, and operational support. Developed experience in inclusive sport delivery and large-scale event organisation.
  • MotoGP Silverstone, Event Staff (07/2025). Supported operations at a major international sporting event. Assisted with crowd management, logistics, and customer service in a high-capacity environment.

Additional information

  • Strong interest in university sport and competitive structures, including BUCS competitions.
  • Committed to enhancing student experience through sport and physical activity.
  • Flexible and available for evening and weekend work as required.

Timeline

Team Member

The Devonshire Arms
2025.09 - Current

Hospitality Staff

Nottingham Forest
2024.09 - 2025.06

After School Leader & Marketing Support

3 Little Birds Charity
2024.01 - 2024.05

Bachelor of Arts - Criminology

University of Nottingham
2022.09 - 2025.07

A Levels -

Bloxham School
2020.09 - 2022.07

GCSEs -

Gemma Ashley