Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Geetha Prabhakara

Rugby

Summary

Quality Assurance Consultant with 14 years of experience in
Credit and Finance, Energy Economics and Computing
Industry. Expertise in enhancing quality standards by
identifying process gaps and implementing effective quality
frameworks. Achieved notable improvements in product
quality and customer satisfaction through strategic planning
and collaboration. Proven ability to thrive in fast-paced
environments, driving continuous improvement and
fostering a culture of excellence.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Senior Quality Consultant

Arm / Linaro
Warwick
03.2020 - Current

Linaro thrives to deliver Arm software solutions. Linaro
Forge product comprises of DDT (advanced debugger),
MAP(Profiler) and Performance Reports tools for High
Performance Computing Applications. Forge was owned by
Arm until March 2023 and was later bought by Linaro.


  • Define and implement test strategies, plan test
    activities, and oversee end-to-end test execution
  • Conduct defect triaging with QA and development
    teams
  • Perform periodic assessments of test coverage with
    gcov and add workflows for the team to build the
    coverage.
  • Attend Super Computing conferences to meet
    customers and develop efficient test metrics based on
    feedback.
  • Define test metrics and establishing workflows for the
    team to develop tableau and Python visualizations for
    quality improvement.
  • Design scalable Test Automation frameworks
    leveraging Robot Framework and Squish on AWS Linux instances
  • Liaise with HPC customers to create supercomputer
    accounts for the QA team for HPC testing of the
    product.
  • Manage comprehensive robot framework test suites
    through Jenkins CI/CD processes on AWS
    infrastructure.
  • Design Performance and scalability testing of the
    product
  • Liaise with third-party vendors for test tool upgrades
  • Work with DevOps to create Conan Job Builder
    pipelines for seamless integration of test tools within
    our infrastructure
  • Engage the team in Agile best practices including Test
    Driven Development and 3-Amigo Approach
  • Coaching, mentoring, and empowering testers to grow
    professionally
  • Conducting regular one-to-one meetings with QA team
    members to provide constructive feedback, set
    achievable goals, and support individual career
    development
  • Overseeing performance evaluations and line
    management tasks.


Achievements:

  • Won Quality Award at Quality Summit - Arm
    Cambridge 2022 for raising world class test maturity
    indices for Forge within a short span of time.
  • Organizational acclaim for reducing QA cost of
    operation by implementing a mechanism for automated
    tests to be load balanced when run on different
    flavours and versions of on-demand AWS Linux
    instances.

Senior Test Lead

E.ON Energy
Nottingham
03.2016 - 03.2020

Test Lead
Projects: Speech Analytics, Junifer Upgrade, Voyager,
One.doc


Responsibilities:
▪ Represented IT in project meetings and participated in
business requirements analysis.
▪ Enforced risk-based testing strategy by identifying
high-risk factors under severe time constraints.
▪ Developed customer-focused test plans and test
strategy documents.
▪ Trained business users on product usage and
appropriate testing methods.
▪ Managed test phases while coordinating with third
parties to resolve user-reported defects.
▪ Prepared and maintained RAID (Risk, Assumptions,
Issues, and Defects) documentation.
▪ Facilitated stakeholder communication regarding test
alignment and integration across organisations.
▪ Evaluated exit criteria and organised sign-off meetings.


Automation Engineer
Projects: QGS – SAP GUI Automation, ECR Customer
portal


Responsibilities:
QGS:
▪ Script enhancement, maintenance and debugging
failures using ALM and UFT
▪ Responsible for the weekly execution of the automation
scripts and managing the script execution of offshore
(India).
▪ Supervising and integrating the test results from the
test teams and reporting them to the stakeholders.
▪ Escalation point of contact for major issues with testing
and quality.


ECR:
▪ Develop test automation suites for the ECR Customer
Portal.


Lighthouse:
Lighthouse is a part of Home Moves Initiative for E.ON
Energy customers with an aim to make the home moves
seamless and easy. Lighthouse project was even nominated
for top ten UK projects in November 2017.


Responsibilities:
▪ Executed functional and mobile testing within an Agile
team.
▪ Validated API requests through middle-tier testing
using Postman.
▪ Developed an automated tool with Excel macros to
streamline test data identification
▪ Designed automation framework employing Cucumber
to enhance testing efficiency


Senior Software Associate

Experian (Dell Services)
Bengaluru
07.2011 - 02.2016

Experian Distributed Application Support Analyst (l2)


Responsibilities:
▪ Triaged incidents through Citrix portal, ensuring timely
resolution based on SLA and severity.
▪ Resolved critical priority issues, including P1 incidents,
to minimise user impact.
▪ Deployed changes for CEMS and E-Series platforms to
enhance system functionality.
▪ Monitored applications and system performance
regularly to prevent downtime.
▪ Developed an internal automation tool for extracting
icache reports, improving efficiency.


Achievements:
▪ Received multiple client appreciation emails for prompt
incident resolutions.
▪ Awarded internal spot award for innovative icache
automation tool development


Java Front End Developer
Project - Experian Consumer Manual Amendments


The 'Consumer Manual Amendment System' is responsible
for providing a solution to users to perform operation on
multiple data sources(i.e. CAPS, CATO, Aliases, Voters Roll
records etc.)


Responsibilities:
▪ Ensured technical feasibility of UI designs and
developed frontend solutions.
▪ Executed client-side validations to enhance user
experience.
▪ Interpreted technical specifications and authored
corresponding business logic.
▪ Unit test planning and unit test result sign off.

Education

Bachelor of Engineering - Computer Science

Reva Institute of Technology and Management
India
08.2007 - 06.2011

Skills

Test Frameworks and Tools:

  • Robot Framework, Cypress, Cucumber, TestNG
  • Squish, TestRail, Selenium, Playwright


API Tools:

  • Postman, SOAP UI, Bruno


Performance Tools:

  • HPC ReFrame


DevOps:

  • Artifactory: JFrog, Nexus
  • IaC: Terraform, Terragrunt
  • Monitoring: Grafana, Prometheus
  • CI/CD: Jenkins
  • Code Review tools: Gerrit, Github, Github Actions


Cloud:

  • Iaas: AWS, Familiarity with Azure


Visualization tools:

  • Tableau, Plotly, Matplotlib


Networking:

  • Knowledge on Routing, Switching, Subnetting, VLANs, TCP/IP, DNS


OS:

  • Proficient in Linux and Linux based OSes, Windows, MacOS


Management Tools:

  • Jira, ALM


Programming Languages:

  • Python
  • Java
  • TypeScript
  • Javascript


Scripting: Shell, Groovy, VB

Certification

  • ISTQB
  • OCJP

Timeline

Senior Quality Consultant

Arm / Linaro
03.2020 - Current

Senior Test Lead

E.ON Energy
03.2016 - 03.2020

Senior Software Associate

Experian (Dell Services)
07.2011 - 02.2016

Bachelor of Engineering - Computer Science

Reva Institute of Technology and Management
08.2007 - 06.2011
Geetha Prabhakara