
Quality Assurance Consultant with 14 years of experience in
Credit and Finance, Energy Economics and Computing
Industry. Expertise in enhancing quality standards by
identifying process gaps and implementing effective quality
frameworks. Achieved notable improvements in product
quality and customer satisfaction through strategic planning
and collaboration. Proven ability to thrive in fast-paced
environments, driving continuous improvement and
fostering a culture of excellence.
Linaro thrives to deliver Arm software solutions. Linaro
Forge product comprises of DDT (advanced debugger),
MAP(Profiler) and Performance Reports tools for High
Performance Computing Applications. Forge was owned by
Arm until March 2023 and was later bought by Linaro.
Achievements:
Test Lead
Projects: Speech Analytics, Junifer Upgrade, Voyager,
One.doc
Responsibilities:
▪ Represented IT in project meetings and participated in
business requirements analysis.
▪ Enforced risk-based testing strategy by identifying
high-risk factors under severe time constraints.
▪ Developed customer-focused test plans and test
strategy documents.
▪ Trained business users on product usage and
appropriate testing methods.
▪ Managed test phases while coordinating with third
parties to resolve user-reported defects.
▪ Prepared and maintained RAID (Risk, Assumptions,
Issues, and Defects) documentation.
▪ Facilitated stakeholder communication regarding test
alignment and integration across organisations.
▪ Evaluated exit criteria and organised sign-off meetings.
Automation Engineer
Projects: QGS – SAP GUI Automation, ECR Customer
portal
Responsibilities:
QGS:
▪ Script enhancement, maintenance and debugging
failures using ALM and UFT
▪ Responsible for the weekly execution of the automation
scripts and managing the script execution of offshore
(India).
▪ Supervising and integrating the test results from the
test teams and reporting them to the stakeholders.
▪ Escalation point of contact for major issues with testing
and quality.
ECR:
▪ Develop test automation suites for the ECR Customer
Portal.
Lighthouse:
Lighthouse is a part of Home Moves Initiative for E.ON
Energy customers with an aim to make the home moves
seamless and easy. Lighthouse project was even nominated
for top ten UK projects in November 2017.
Responsibilities:
▪ Executed functional and mobile testing within an Agile
team.
▪ Validated API requests through middle-tier testing
using Postman.
▪ Developed an automated tool with Excel macros to
streamline test data identification
▪ Designed automation framework employing Cucumber
to enhance testing efficiency
Experian Distributed Application Support Analyst (l2)
Responsibilities:
▪ Triaged incidents through Citrix portal, ensuring timely
resolution based on SLA and severity.
▪ Resolved critical priority issues, including P1 incidents,
to minimise user impact.
▪ Deployed changes for CEMS and E-Series platforms to
enhance system functionality.
▪ Monitored applications and system performance
regularly to prevent downtime.
▪ Developed an internal automation tool for extracting
icache reports, improving efficiency.
Achievements:
▪ Received multiple client appreciation emails for prompt
incident resolutions.
▪ Awarded internal spot award for innovative icache
automation tool development
Java Front End Developer
Project - Experian Consumer Manual Amendments
The 'Consumer Manual Amendment System' is responsible
for providing a solution to users to perform operation on
multiple data sources(i.e. CAPS, CATO, Aliases, Voters Roll
records etc.)
Responsibilities:
▪ Ensured technical feasibility of UI designs and
developed frontend solutions.
▪ Executed client-side validations to enhance user
experience.
▪ Interpreted technical specifications and authored
corresponding business logic.
▪ Unit test planning and unit test result sign off.
Test Frameworks and Tools:
API Tools:
Performance Tools:
DevOps:
Cloud:
Visualization tools:
Networking:
OS:
Management Tools:
Programming Languages:
Scripting: Shell, Groovy, VB