Geena Bennett
Stourbridge,West Midlands
Summary
Compassionate care provider with extensive experience supporting clients across diverse diagnoses. I demonstrate the ability to deliver effective assistance through strong communication, emotional awareness, resilience and problem-solving skills. I am committed to fostering a supportive workforce, I am skilled in working collaboratively with clients to identify, develop and achieve person-centred goals through strengths-based and individualised support. Reliable and adaptable, consistently maintaining a positive attitude in challenging situations.
Overview
12
12
years of professional experience
Work History
Clinical Support Worker
Worcestershire Acute Hospitals NHS Trust
Redditch, West Midlands
06.2024 - Current
- Maintain a clean and safe environment, adhering to infection control policies to reduce the risk of contamination.
- Handle sensitive information with discretion, respecting patient confidentiality and privacy regulations.
- Engage in continuous professional development, attending training sessions to enhance skills and knowledge.
- Monitor vital signs, such as blood pressure and temperature, recording data accurately for healthcare professionals.
- Maintain thorough reporting of incidents, accidents and patient complaints in line with NHS policy.
- Support patients with special needs, adapting communication methods to effectively engage and assist them.
- Participate in team meetings, contributing insights and feedback to improve patient care practices.
- Collaborate with multidisciplinary teams, sharing patient observations to inform care plans and improve outcomes.
- Respond promptly to patient alarms and calls for assistance, prioritising needs to deliver timely care.
- Conduct physical assessment to measure blood pressure, pulse rate and oxygen level.
- Maintain clean work environment to comply with safety and hygiene protocols.
- Manage patient documentation, updating records with accuracy to comply with legal and hospital requirements.
- Provide comprehensive handovers to colleagues to strengthen continuity of care.
- Utilize patient handling equipment safely, reducing the risk of injury to patients and staff.
- Submit reports to manager to brief patients' status and condition.
- Sterilise equipment and tools to eliminate germs and prevent healthcare-associated infections.
- Log daily reports, patient info and medication administration on database to enable tracking history and maintain consistent records.
- Provide emotional support and companionship to patients, enhancing their mental well-being and overall experience.
- Facilitate patient mobility through assistance with walking, transferring, and using mobility aids to promote independence.
- Conduct routine checks on medical equipment, ensuring functionality and availability for patient care.
Marketing Assistant
Holland & Grant ltd
Birmingham, West midlands
01.2015 - 06.2024
- Compiled customer feedback for analysis, aiding in the improvement of products and services.
- Identified market gaps for new and updated products and services.
- Enhanced target market reach through tactical social media advertising.
- Conducted market research to identify customer trends and opportunities for business growth.
- Provided administrative support to the marketing department, streamlining operations for efficiency.
- Organised promotional events to enhance customer experience and promote new product launches.
- Managed email marketing campaigns, including newsletter design and distribution to engage subscribers.
- Evaluated market research outcomes for improved advertising strategy.
Education
GCSEs -
Elmhurst School for Dance
Birmingham BSc (Hons) Adult Nursing
University of Worcester
WorcesterSkills
- Patient interaction
- Medical confidentiality
- Infection control
- Patient documentation
- Team collaboration
- Continuous development
- Market research
- Customer feedback analysis
- Administrative support
- Data entry
- Positive attitude
- Communication skills
- Patient confidentiality
- Time-management
Timeline
Clinical Support Worker
Worcestershire Acute Hospitals NHS Trust
06.2024 - Current
Marketing Assistant
Holland & Grant ltd
01.2015 - 06.2024
GCSEs -
Elmhurst School for Dance
BSc (Hons) Adult Nursing
University of Worcester