Professional with strong expertise in relationship management and banking operations for 4-year track record of success. Skilled in building productive relationships, resolving complex issues, and winning customer loyalty. Proficient in managing claims, verifying policy coverage, and facilitating smooth customer interactions across various communication platforms. Demonstrates active listening and analytical problem-solving skills while enhancing customer experiences through service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Adept in data entry and financial services. Reliable and adaptable, with focus on meeting evolving business needs.