Gary Dymock
HEMEL HEMPSTEAD,Herts
Summary
Strategic IT professional brings solid record of high-quality performance in fast-paced environments. Adept at communicating with cross-functional teams to implement solutions.
Possesses strong judgment and reasoned thinking. Trained IT worker skilled with hardware and software. Analytical in investigating problems, tracing root causes and correcting routine or serious issues. Communicates easily with technical and non-technical personnel to deliver quality support.
Overview
8
8
years of professional experience
Work History
IT Support Engineer
KCS
Chesham, Buckinghamshire
10.2017 - 01.2024
- Troubleshot system and network problems, diagnosing and solving hardware and software faults that resulted in cost savings.
- Supported various operating systems and server technologies.
- Performed preventative maintenance and remedial repairs on authorised peripheral equipment, including Desktop PCs and Laptop equipment, resulting in 70% reduction in incidents.
- Planned and coordinated successful data migrations from Windows Server 2012 to 2019.
- Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
- Performed acceptance testing to deliver integration and interoperability of network technologies.
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Set administration, usage and disaster recovery policies to best maintain network performance.
- Optimised network operation through focused configuration and monitoring.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
SECURITY CLEARED IT TEST/PROJECT ENGINEER
HPE
Erskine, Renfrewshire
04.2016 - 05.2017
- Produced project progress reports for stakeholder reviews and meetings.
- Checked client requirements and generated solutions from identified needs.
- Created detailed project schedules, working closely with contractors to manage deadlines.
- Coordinated project resources, goals and activities, facilitating successful closure and handover.
- Identified and rectified quality issues, minimising operational disruption.
Deployment Engineer
Quilter Cheviot
London
09.2015 - 02.2016
- Led infrastructure projects to install and upgrade various systems.
- Communicated effectively with stakeholders, offering technical guidance and support for implementations.
Education
BTC - IT
Dacorum College
Hemel Hempstead 1984 - 1986
BTEC - Business Studies
Dacorum College
Hemel Hempstead, Hertfordshire 1984 - 1986
Skills
- Active Directory
- Vmware
- Remote access technology
- Backup tools
- Office 365
- Local workstations - Windows 10/11
- Windows Server 2012, 2019
- Troubleshooting network issues
- Meraki
Languages
English
Native
Timeline
IT Support Engineer
KCS
10.2017 - 01.2024
SECURITY CLEARED IT TEST/PROJECT ENGINEER
HPE
04.2016 - 05.2017
Deployment Engineer
Quilter Cheviot
09.2015 - 02.2016
BTC - IT
Dacorum College
1984 - 1986
BTEC - Business Studies
Dacorum College
1984 - 1986
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