Summary
Overview
Work history
Education
Skills
Voluntary positions
Affiliations
Timeline
Generic
Gareth Eynon

Gareth Eynon

Bath

Summary

An exceptional communicator with a rich background in customer service and people management. A qualified air source heat pump installer, with an excellent understanding of environmental issues. Proven success in conceptualising and leading various innovative projects. Currently looking to move to a new challenge within the renewable energy sector, preferably within the Octopus Energy family.

Overview

28
28
years of professional experience

Work history

Lead Heat Pump Engineer

Octopus Energy Services
2024.01 - Current
  • Leading teams on air source heat pump installers on domestic installations.
  • Managed customer experience, workmanship, colleague safety and wellbeing, achieving timely completion of high-quality installations.
  • Implemented new company initiatives alongside my work on installations.

Lead Plumber

BPM Contracting Services
2021.06 - 2024.01
  • Delivered reactive and retrofit plumbing solutions for commercial, social, and domestic contracts, ensuring compliance with industry standards.
  • Mentoring apprentices while developing training programmes and facilities.
  • Applied critical thinking to analyse problems, evaluate solutions and implement effective decisions in plumbing operations.

Census Line Manager

Office of National Statistics
2021.02 - 2021.09
  • Responsible for running a team of 12 Census Field Officers.
  • Defining priorities for the team, organising team meetings, tracking and monitoring progress.

Long Haul Cabin Crew

British Airways
1998.03 - 2020.01
  • Delivered world-class customer service through exceptional interpersonal skills and attention to detail during in-flight services delivery.
  • Maintained a very high standard of communication and engaged simultaneously with a diverse range of people in various circumstances.
  • Utilised keen observation skills to read people and adapt to developing situations with an aptitude for thinking quickly and adapting to changing - and sometimes emergency - situations.

Education

Environmental Studies BSc (Hons) (Open University)

IEMA Associate Membership Programme (University of Bath)

Level 3 Renewable Energy Engineer (City & Guilds)

Skills

  • Excellent communication and customer engagement
  • The ability to think quickly and find creative solutions that do not always present themselves easily
  • The skill to teach and delegate whilst concurrently getting the job done in good time and to a high standard
  • A keen sense of observation and the capacity to read people and developing situations
  • An award-winning optimist

Voluntary positions

A Green Party activist involved in bringing climate issues and social justice to the forefront of my city.

I have undertaken various voluntary roles in the past for Transition Bath, The Energy Saving Warehouse and Bath Abbey; all in an outreach and communications capacity.

Affiliations

  • Marathon running; DJing; cycling; dog-walking; baking, growing and enjoying my own food.

Timeline

Lead Heat Pump Engineer

Octopus Energy Services
2024.01 - Current

Lead Plumber

BPM Contracting Services
2021.06 - 2024.01

Census Line Manager

Office of National Statistics
2021.02 - 2021.09

Long Haul Cabin Crew

British Airways
1998.03 - 2020.01

Environmental Studies BSc (Hons) (Open University)

IEMA Associate Membership Programme (University of Bath)

Level 3 Renewable Energy Engineer (City & Guilds)
Gareth Eynon