Gail Harid

Leadership and Management

Provide overall leadership to the hospital, ensuring that all departments work effectively and collaboratively. I am responsible for setting strategic goals and overseeing their implementation.

Compliance and Regulation :

I ensure that the hospital complies with local, and national regulations, including best practice as well as accreditation standards. This includes policies related to learning disability and mental health care, patient rights, and safety regulations.

Financial Management

Direct oversight and accountability for the hospital's budget, managing resources efficiently, and ensuring financial sustainability. This includes commissioning arrangements and cost management.

Quality Assurance

Implementing and monitoring quality improvement initiatives to enhance patient care and safety. I am accountable in ensuring that the hospital meets high standards of clinical practice.

Staff Management

Recruitment, training, and supervising staff, including recruitment of qualified professionals and fostering a positive work environment. This includes ensuring ongoing education and support for staff.

Patient Care Oversight

Ensuring high standards of care are delivered to patients, including developing treatment protocols and responding to patient needs.

Stakeholder Communication

Acting as the primary point of contact for stakeholders, including patients, families, community organisations, and regulatory agencies. This involves communication regarding hospital operations, policies, and services.

Crisis Management

Developing and implementing protocols for crisis situations within the hospital, including the handling of emergencies and ensuring the safety of patients and staff.

Community Relations

Engaging with the community to promote mental health awareness, reduce stigma, and encourage public support for mental health initiatives.

Policy Development

Creating and revising hospital policies and procedures to reflect best practices in mental health care and to address changing needs.

Data Management

Utilizing data and metrics to assess program effectiveness, patient outcomes, and operational efficiency for continuous improvement.

Program Development

Identifying gaps in services and developing new programs to meet the needs of the patient population.

Deputised in the absence of the Hospital Director.

Accountable Safeguarding Officer

Responsible for the clinical oversight of the qualified nurses, including allied professions in psychiatry, psychology and occupational therapy

Ensured robust care planning and risk mitigation strategies where implemented across the service.

Provided off duty support to the services within the region in event of a crisis or emergency.

Lead person for the safe management of medication across the site.

Decision maker in recruitment of, and ongoing support of qualified professionals.

• Oversaw admission, transfer and discharge of patients.
• Utilised benchmarks to examine patient safety practices.
• Planned and prioritised highest levels of care forpateints.
• Educated patients, caregivers and families on diagnoses, treatment and relapse prevention.
• Precepted new staff nurses to provide education on hospital policies and procedures.
• Increased staff satisfaction by introducing social activity programs to maintain morale and boost engagement.
• Consistently monitored patient health and wellbeing to recognise deterioration and initiate appropriate action.
• Maintained the privacy, dignity and safety of all patients, consistently adhering to health and safety policies.
• Participated in clinical risk and quality improvement initiatives activities.

• Monitored and recorded patient condition, carrying out and reporting regular observations.
• Administered medication in line with stringent drug regulations.
• Ordered, dispensed and administered prescribed medications and medical products.
• Generated detailed and comprehensive patient care plans in collaboration with clinical teams.
• Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
• Built caring, compassionate relationships with patients, providing emotional support and encouragement during their admission.
• Conducted informative handovers at shift end through concise and accurate reporting and communication.
• Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.