Gaby Hunter
Summary
Experienced L&D professional with expertise in workshop design and facilitation, leadership and management training, and conflict resolution. Proven track record in designing and implementing impactful L&D strategies, leadership programs, and talent development initiatives. Adept at stakeholder engagement, strategic planning, and driving organizational change through learning solutions. Passionate about leveraging modern learning technologies and methodologies to enhance employee performance, foster inclusive work environments and promote sustainable growth.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Head of Learning and Development for UK & Ireland
JLL
London
01.2024 - Current
- Spearheaded the L&D strategy for UK & Ireland, aligning learning initiatives with business objectives and driving a culture of continuous improvement.
- Developed comprehensive learning strategy, increasing employee engagement and productivity.
- Conducted comprehensive training needs analysis, resulting in targeted upskilling programs that improved sales performance across business lines and generated 89% attendance rate.
- Developed and implemented sales training program, securing executive buy-in and funding through compelling business case, which secured 4.6 satisfaction out of 5 rating
- Collaborated with DEI lead to design and deliver development events focused on conscious leadership, resulting in increased representation of underrepresented groups in leadership roles.
- Provided consultation for sustainability training programs, supporting the organization's commitment to environmental responsibility and ethical business practices.
- Designed and facilitated strategic workshops for business line boards, enhancing collaboration and alignment on key deliverables and strategic purpose.
- Implemented a strengths-based coaching approach, resulting in improved employee engagement and career progression.
- Led a small team of L&D professionals, overseeing their development, recruiting new team members, and promoting high-performing individuals, thereby strengthening the L&D function within the UK.
- Drove efficiency through the introduction of competency-based training programs which closed skills gaps in key areas.
- Formulated training and development programmes to capture measurable improvements.
- Tracked impact of training programmes against pre-established metrics.
- Engaged professionals in industry-specific knowledge, techniques and methodologies.
- Led career development planning to improve staff engagement and retention.
- Coached learning and development teams to deliver quality, value-adding training programmes.
Tetris Learning and Development Account Lead
JLL
London
01.2022 - 12.2023
- Partnered with Tetris Board members to develop and execute a comprehensive L&D strategy aligned with business goals.
- Designed and delivered a F2F "Managing Essentials" program, upskilling managers across Tetris UK.
- Created and implemented career paths across multiple business units and countries, training line managers on effective career development conversations.
- Developed and facilitated a Tetris-specific onboarding program, improving new hire integration and reducing time-to-productivity.
- Designed and delivered a Leadership Program for Work Dynamics, addressing identified skills gaps in professional development.
- Conducted HBDI briefing workshops, enhancing team collaboration and communication.
- Enhanced employee engagement by designing and delivering high-quality training programmes.
- Reported on training program needs and challenges, collaborating with management to address improvements.
- Researched market trends and competitor activities to strengthen development plans.
- Created and maintained training syllabus to stay ahead of industry developments and maintain relevancy.
- Analysed training requirements at individual, team and organisational level.
- Streamlined company-wide training initiatives for increased operational efficiency.
Senior Learning and Development Manager
Mace Ltd
London
12.2014 - 12.2021
- Led leadership and management development initiatives, resulting in reduction of attrition from 14% to 10%.
- Designed and implemented learning strategies aligned with business goals and KPIs, providing creative solutions for development offerings.
- Played key role in developing and rolling out global behavioural competency framework, leading the design and facilitation of supporting training programs.
- Managed the in-house LMS system, overseeing upgrades, enhancements, and user training.
- Implemented data-driven approaches for budget planning and training quality assurance.
PA and L&D Coordinator
Nomura
London
02.2012 - 07.2013
- Answered queries from UK audience of 2000 within the L&D inbox and was first point of contact.
- Collaborated with management teams for alignment of training needs with business goals.
- Conducted post-training evaluations, ensuring content relevance and effectiveness.
- Planned training schedules, prepared materials and booked necessary rooms and facilities.
Education
Diploma of Higher Education - CIPD - HR and Development Level 7
MOL
Manchester 09.2015 - 09.2017
Skills
- Workshop design and facilitation
- Leadership & Management training
- Conflict resolution
- Induction programmes
- Stakeholder relationship building
- Talent Management
- Coaching for Performance
- Critical-thinking
- Programme development
- Strategic thinking
Certification
- Clifton Strengths Coach Certification (2024)
- Certificate in Understanding Autism - Level 2 (2023)
- HBDI Certified Practitioner (2022)
- Insights Discovery Accreditation (2021)
- CIPD - Certification in HR Practices - Level 3, MOL (2012)
Languages
German
Native
Timeline
Head of Learning and Development for UK & Ireland
JLL
01.2024 - Current
Tetris Learning and Development Account Lead
JLL
01.2022 - 12.2023
Diploma of Higher Education - CIPD - HR and Development Level 7
MOL
09.2015 - 09.2017
Senior Learning and Development Manager
Mace Ltd
12.2014 - 12.2021
PA and L&D Coordinator
Nomura
02.2012 - 07.2013
- Clifton Strengths Coach Certification (2024)
- Certificate in Understanding Autism - Level 2 (2023)
- HBDI Certified Practitioner (2022)
- Insights Discovery Accreditation (2021)
- CIPD - Certification in HR Practices - Level 3, MOL (2012)
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