Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Sarah Healy

Royal Leamington Spa,Warwickshire

Summary

Accomplished professional with expertise in sales leadership, talent identification and coaching, and commercially focused strategies. Experience in utilities, foodservice, education, healthcare and telecoms. Proven track record in implementing successful sales structures and utilising CRM software to drive business growth. Adept at negotiation, cross-functional team leadership, and corporate partnership building. Committed to leveraging skills to achieve organisational goals and foster long-term success.

Driven and strategic thinker with proven background in sales and client relationship management, coupled with strong negotiation and leadership skills. Skilled at identifying growth opportunities and building strategic partnerships, aimed at driving business expansion. Ready to leverage expertise and vision to make significant impact in [Desired Position] role.

Overview

14
14
years of professional experience
4022
4022
years of post-secondary education

Work history

Head of Business Development UK & Ireland

The British Council
London
08.2022 - Current

Is the UK's international organisation for cultural relations and educational opportunities. It was founded in 1934 and operates in over 100 countries. Turnover £873m

  • Growth strategy implemented to drive revenue and profitability across the UK & Ireland, achieving a 22% increase
  • Built and managed 6 high performing business development people, coaching them to achieve their sales targets and personal goals
  • Worked extensively in the EU facilitating regular sales training enhancing team competence and productivity
  • Implemented sales structures, targets and incentive programmes

Key Achievements

  • Commercial mindset implemented in a public sector environment, demonstrating this through a 22% revenue growth in a challenging market with a sudden drop in Chinese students
  • By focusing on main cities, increased our market share in some locations by 30% through opening more exam centres and partnerships.

Interim Sales Consultant

Flick Learning
Coventry
01.2022 - 08.2022

Flick Learning is a UK-based provider of online compliance training, specialising in delivering engaging and effective

e-learning solutions

  • Recruited a sales team and embedded sales culture within the organisation by implementing a new sales approach via telesales, implementing targets, incentive structures, CRM tools
  • Coaching and training were essential and changing the mindset of the current team were key deliverables
  • Identified partnership opportunities and profitable new routes to market

Key Achievement

  • Recruited 4 high performing salespeople and changed their sales model with improved results.

Head of Sales

Fresh Direct, SYSCO co
London
09.2017 - 01.2022

Sysco is a leading global distributor of food products and supplies, primarily serving the foodservice industry with a turnover of £78b. Fresh Direct (UK) Limited is a leading fresh food supplier specialising in delivering high-quality produce to professional kitchens across the United Kingdom with £317m turnover

  • Reporting to the MD, leading 12 new business and account management people, selling to the independent food sector
  • Overall sales management £10m with New Business targets £3m per annum
  • Key objectives were to grow and develop a profitable, attractive proposition, where Fresh Direct could increase sales in a sector where margins were more desirable with independents than with corporate clients
  • Weekly presenting to the group board, discussing performance and strategy
  • Implemented robust sales processes, leading to improved efficiency
  • Weekly meetings with the MD ensuring objectives were met, whilst also being measured closely on growth
  • Facilitated sales training programmes and designed incentive schemes for the sales teams

Key Achievements

  • Most Impressive Newcomer 2018
  • Nominated as 1 of 2 employees from the UK to attend the Women's Foodservice Federation Conference in Dallas, Texas 2019

Owner

Fosse Healthcare Ltd
Leicester
10.2014 - 05.2017
  • Purchased a fledgling franchise business, and key objective was to drive new business sales, account management and achieve operational efficiencies
  • The projected annual turnover at point of purchase was £270k, I achieved £1.6m turnover in our second year of trading and when sold in Year 3 achieved a £2.2m turnover

Key Achievements

  • Increase of over 833% booked hours per week from 300 to 2,800 hours
  • Consistently operated on 27% margin
  • Signed over 60 new customers in a 6-month period

Customer Service Manager

Calor Gas Ltd, High Performance Programme
Royal Leamington Spa
01.2013 - 10.2014
  • Successfully managed a high-performing internal customer service team of 100+ colleagues, driving improvements in response time, employee satisfaction, and service-level compliance
  • An ability to manage internal and external customers was vital, whilst ensuring company targets and safety measures were achieved
  • This role involved a significant amount of change for the existing team; therefore, it was imperative to positively manage the change process. This was achieved by listening and persuading team members a different approach was achievable
  • Employed as part of Calor's High Performance Programme including attending a 12-month course at Ashridge Business School

Key Achievements

  • Nominated by SHV Holdings as only 1 of 2 employees from the UK to attend a global management course with 10 other colleagues from the EU at their HO in Utrecht, Netherlands.

Head of National Distribution

Lebara Mobile Ltd
London
01.2012 - 12.2012

Lebara Mobile is a UK-based mobile virtual network operator (MVNO) that offers affordable, flexible and international-focused mobile services operating on Vodafone's infrastructure. Turnover £77m

  • Promoted to Head of National Distribution, managing the key mobile distributors in the UK
  • Responsible for maximising all opportunities in a highly competitive market and increasing sales year on year
  • Forecasting and winning new business were also part of the role; two direct reports


Key Achievements

  • Ran a complex negotiation with ASDA and successfully won a contract worth £2.4m for Lebara. Lebara SIMS were sold at till points countrywide.

Regional Manager

Lebara Mobile Ltd.
Birmingham
01.2011 - 12.2011
  • Led a team of ten Account Managers, two Area Sales Managers, Merchandising Managers, with thirty Merchandisers, a Promotions Manager with a team of sixty Promoters as well as the sales operations' function, which was office-based in Birmingham
  • A combination of quality leadership skills, clearly defined focus on key goals and an ability to engage with people, whilst maintaining motivation led the region to achieve and exceed targets during 2011.

Key Achievement

  • Promoted to Head of Distribution
  • Voted Employee of the Year 2011

Education

Bachelor of Arts - Religion, Culture & Ethics combined with Education

Oxford Brookes University
Oxford
06.2008

12 Month Immersive Management Programme - Business Studies

Ashridge Business School
London
12.2012

Skills

  • Sales Leadership
  • Talent Identification and Coaching
  • Commercially Focused
  • Implementing Successful Sales Structures
  • CRM software usage
  • Negotiation acumen
  • Cross-functional team leadership
  • Corporate partnership building

Affiliations

  • Mentor for local teenage girl charity 'Flourished'. Love playing tennis and yoga. Good food and excellent company is something that lifts my spirits.

Timeline

Head of Business Development UK & Ireland

The British Council
08.2022 - Current

Interim Sales Consultant

Flick Learning
01.2022 - 08.2022

Head of Sales

Fresh Direct, SYSCO co
09.2017 - 01.2022

Owner

Fosse Healthcare Ltd
10.2014 - 05.2017

Customer Service Manager

Calor Gas Ltd, High Performance Programme
01.2013 - 10.2014

Head of National Distribution

Lebara Mobile Ltd
01.2012 - 12.2012

Regional Manager

Lebara Mobile Ltd.
01.2011 - 12.2011

Bachelor of Arts - Religion, Culture & Ethics combined with Education

Oxford Brookes University

12 Month Immersive Management Programme - Business Studies

Ashridge Business School
Sarah Healy