Gabrielle Glover
Swinton,Salford
Summary
A resilient professional with nearly five years of experience in one of Manchester's busiest restaurants, adept at thriving under pressure and in fast-paced environments. Skilled in effective communication with the public, excelling in front desk management and phone interactions. Possesses lab experience from an applied BTEC course, with a strong understanding of PPE safety and lab equipment usage.
Overview
5
5
years of professional experience
Work history
Head Hostess
Dishoom
Manchester
2021.07 - Current
- Managed reservation system to avoid overbooking and ensure timely seating.
- Led pre-shift meetings to discuss daily specials, changes on menu leading to better informed staff.
- Assisted servers during busy times to maintain quality of service.
- Welcomed guests warmly upon arrival, creating a friendly atmosphere from the start.
- Coordinated staff schedules
- Developed accurate waiting times every day to ensure the timely seating of thousands of people a week
Education
A-Levels - Applied Sciences
York College
York /2018 - /2020
GCSEs -
Hall Cross Academy
Doncaster /2013 - /2018
Skills
I am resilient under pressure and fast paced environments as I have worked in one of Manchester's busiest restaurants for nearly 5 years now, seeing thousands of people every week Thinking on my feet has become second nature as this is an integral part of my current job
I also have lab experience as my college course was an applied BTEC, meaning our lessons were centred around preparing us to, one day, work in scientific labs I am familiar with PPE safety and understand the rules of the lab and how to use most of the equipment inside a standard lab
Speaking to the general public has always been easy for me as I am an outgoing, extroverted person So manning the front desk and making phone calls was always one of my favourite parts of my job
I am currently learning Portuguese as well
Affiliations
- Outside of work I like to take care of my health by swimming and going to the gym.
Timeline
Head Hostess
Dishoom
2021.07 - Current
A-Levels - Applied Sciences
York College
/2018 - /2020
GCSEs -
Hall Cross Academy
/2013 - /2018