Gabrielle Curtis
Bournemouth,Dorset
Summary
Offering strong interpersonal skills and commitment to customer satisfaction with over 3 years of experience in customer service. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Ready to use and develop communication, teamwork, and problem-solving skills in a customer facing role.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Nursery assistant
La Petit Ecole
2025.06 - 2025.09
- Promoted language development through storytelling sessions nurturing communication skills.
- Collaborated with other nursery staff to ensure efficient day-to-day operations.
- Helped maintain attendance, incident, and eating records guaranteeing accuracy and efficiency.
- Maintained cleanliness and safety within the nursery setting.
- Observed children's behaviours, providing important insights into their development stages.
Seasonal Salesperson
NEXT
2022.06 - 2025.01
- Explained and completed the necessary contracts with clients who were purchasing furniture.
- Flexibly worked across all four departments, often going between multiple during each shift.
- Assisted with customer parcel pickup, including checking IDs.
- Helped install shop merchandise and display furniture using a variety of tools.
- Promoted our “Love to Listen” customer feedback system by distributing QR codes and encouraging customers to leave a review.
Retail Assistant
Matalan
2021.12 - 2022.09
- Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
- Handled transactions, maintaining accurate till records.
- Delivered excellent customer service by answering queries and providing product information.
- Provided coverage during peak times to manage customer flow effectively.
Crew Member
McDonalds
2021.09 - 2021.12
- Served food to fit a high standard of food safety requirements.
- Helped resolve customer complaints and deescalate negative situations.
- Worked alongside a team with efficiency and accuracy, including whilst under pressure during busy periods.
Education
Marketing Communications with Digital Media (BA) -
Bournemouth University
2022.09 -
A Levels -
Hautlieu Grammar School
2020.09 - 2022.06
GCSEs -
Grainville School
2015.09 - 2020.06
Skills
- Dealing with customer complaints
- Confidentiality and data protection
- Following protocols and regulations
- Working as part of a team
- Cash handling
- Visual merchandising
- Stock control
Certification
- IDM Certificate in Data Protection & GDPR
- Food Safety and Hygiene Level 2
- CIM level 3 Marketing Qualifications
- Safe Sleeping NoodleNow
- Safeguarding Children Level 2
References
References available upon request.
Timeline
Nursery assistant
La Petit Ecole
2025.06 - 2025.09
Marketing Communications with Digital Media (BA) -
Bournemouth University
2022.09 -
Seasonal Salesperson
NEXT
2022.06 - 2025.01
Retail Assistant
Matalan
2021.12 - 2022.09
Crew Member
McDonalds
2021.09 - 2021.12
A Levels -
Hautlieu Grammar School
2020.09 - 2022.06
GCSEs -
Grainville School
2015.09 - 2020.06